Problem Solving, Problem Possible Meanings Solutions | Oki 2500

5 Troubleshooting

Problem Solving

	Problem	Possible Meaning(s)	Solution(s)

	Printer Power LED does not turn	No power from outlet	Connect the power cord to a different power outlet.
	on.
	on.	Power cord is not securely inserted into the	Remove the power cord from the wall outlet, then remove
		Power cord is not securely inserted into the	Remove the power cord from the wall outlet, then remove
		power outlet and/or the printer.	it from the printer and reinsert it. Plug the power cord back
			into the wall outlet.

		Power cord is damaged.	Check the power cord and replace if damaged.

	Printer output does not reflect the	The options selected with the print driver	The application may override any options that are selected
	options selected.	are being overridden by the application.	using the printer driver. Choose the desired options through
			your application.

	Blank print	Printhead, cable or PC	Print Demo page (See “Print the Demo Page” in Section 1).
			1. Demo page is OK: check cable and PC.
			2. Demo page is blank:
			a. Remove/reinstall printhead; print demo page.
			b. Demo page still blank: press Cartridge
			Change/Clean button for 2 to 5 seconds to clean the
			printhead. Repeat if necessary.
			c. Demo page still blank: replace printhead.
			d. Demo page still blank: contact your local service
			dealer (see Section 7).

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Oki 2500 manual Problem Solving, Problem Possible Meanings Solutions

Contents

Okijet Year 2000 Compliance Conventions Used in This Guide Contents Contents Important Safety Instructions Iii For more information Important Safety InformationAvailable in the U.S. and Canada only Setup Okijet 2500 Features Unpack the Printer SetupSelect a Location Remove the Packing Material Front View Getting to Know Your PrinterBack View Control Panel Connect to Power Connect to the Computer Reach of children. Do not get the ink near your Keep the printhead and ink cartridges outEyes or mouth Be careful not to touch the printhead nozzles when Do not force the ink cartridges into the printhead Install the Printhead Storage Box Be sure to select Usable Print MediaSee for additional specifi- cations on print media Recommended Print Media Load Paper Setup Print the Demo Printing2 Installation on WindowsSoftware License Agreement appears To run the Win 3.1x Electronic Registration utility Select Settings → PrintersPrinting To load the Electronic Registration utility Workgroups 3.11 Applications Control SoftwareOn-Line Help Printing from Windows 95 Applications From Windows 3.1x Control Panel Checking Printer SettingsTo Open the OKI Okijet 2500 Printer Setup Dialog Box Windows Windows Canceling or Pausing a Print JobPrinting from DOS Applications See your software documentation for Okijet 2500 DOS Control Panel Installing the DOS Control PanelPrinting on Special Media Envelopes Printing Banners Other Media Maintenance3 Replacing/Swapping the Printhead Maintenance Not installed in the printer Replacing the Ink Cartridges Printhead can become contaminated Maintenance Do not force the ink cartridge into the printhead Windows 3.1 or Windows for Workgroups Cleaning the Printhead NozzlesAligning the Printhead Open the Control Panel Can cause leakage in the ink cartridges Click Start , Settings , PrintersTransporting the Printer Environment, or by airplane, please turn to As soon as possible after the move Unplug the power cord from the outlet Cleaning the PrinterUse only water to moisten the cleaning cloth do To avoid damage to the printer Maintenance Control Panel Power/Reset ButtonControl Panel Control Panel Buttons Control panel Cartridge Change/Clean ButtonResume/FF Button Error LED Control Panel Indicator LightsLow Ink Indicators Condition Meaning Control panel Troubleshooting5 Clearing Paper Misfeeds Troubleshooting If the Trailing Edge is AccessibleIf the Trailing Edge is Not Accessible Clearing Paper Jams Troubleshooting Clearing Multi-Page Paper Jams Troubleshooting Problem Solving Problem Possible Meanings Solutions Troubleshooting Paper Printer, you must leave it turned on at all times Print is faint or missing Printhead nozzles are blocked Troubleshooting Output tray Gaged Print Speed Color Printhead standard Specifications6Printer Specifications High-Capacity Black Printhead option up to 7 ppm Typefaces SpecificationsSpecifications are subject to to change without notice Consumable Life, @ 5% Coverage Paper Specifications Envelope Specifications Card Specifications Label SpecificationsTransparency Specifications Iron-on Transfer Specifications Getting Support and Service Customer Support & ServiceYour Dealer Okidata Customer Support Professionals Customer Support & ServiceOkidata Faxable Facts Venezuela Canada ChileColombia Mexico Argentina Brazil Replacement Parts Ways to Purchase Transporting the Printer Transporting the Printer under Special Conditions Transporting the Printer Transporting the Printer a FCC, IC, CE Statements Limited Warranty Limited Warranty Overnight Exchange Acronyms Terms Ingredients Emergency First Aid ProceduresMsds No Physical Data Fire and Explosion Hazard Data Spill Cleanup and DisposalSpecial Precautions Health Hazard Data For Okijet 2500 Cyan Ink Cartridge P/N Trade Secret Ingredient 30-40% Msds Cyan Ink For Okijet 2500 Magenta Ink Cartridge P/N Msds Magenta Ink For Okijet 2500 Yellow Ink Cartridge P/N Trade Secret Ingredient 25-35% Msds Yellow Ink Index Index Star Wheel bar 38-39 Storage box Index