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| Troubleshooting | 5 |
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Problem | Possible Meaning(s) | Solution(s) | ||
White horizontal lines and streaks | The printhead nozzles are blocked. | 1. Press the Cartridge Change/Clean button for 2 to 5 | ||
appear in the printing. |
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| 2. Print the Test page (hold Resume/FF button while | |
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| turning printer on). If the Test page shows nozzles not | |
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| firing, repeat the above process up to 5 times. If the | |
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| problem continues, replace the printhead. | |
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| The ink cartridge is empty. | Replace the ink cartridge. | |
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| The printer is connected to a power strip | The printer requires a continuous, small amount of power | |
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| which has been turned off. | to maintain the printhead. If you use a power strip with the | |
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| printer, you must leave it turned on at all times. | |
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| The printhead has been left in the storage | To maintain a stored prinhtead, you need to remove it from | |
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| box for a long time. | the storage box once an month and use it to print several | |
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| pages before returning it to the storage box. | |
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| Try pressing the Cartridge Change/Clean button for 2 to 5 | |
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| seconds to clean and restore the printhead. | |
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Print is faint or missing. | The paper being used is not one of the | Refer to Section 6 for paper recommendations. | ||
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| recommended types. |
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| The ink cartridge is empty. | Replace the ink cartridge. | |
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| Print quality is set to Draft. | Use the printer driver to select a different print quality. | |
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