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| Troubleshooting | 5 |
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Problem | Possible Meaning(s) | Solution(s) | ||
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Print image is clipped or off the | The selected document margins exceed the | Adjust the margins in the application as necessary. | ||
edge of the print media. | printer margins. |
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| Incorrect settings for media size and/or type | Ensure correct selection of media size and type in the | |
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| in the printer driver setup. | printer driver setup. | |
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Printing on one page of the | The Reset button was accidentally pressed | When the document has finished printing, resend the | ||
document suddenly gets much | during a printer error recovery process. | affected page. | ||
larger and that page flows onto |
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several pages. |
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Paper is not feeding properly. | The paper is not correctly positioned | Make sure the left edge of the paper is aligned with the left | ||
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| between the paper guides. | paper guide and that the paper guide lever is against the | |
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| right edges of the paper. | |
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| The paper is not loaded properly. | • Remove the paper, fan the stack, reload. | |
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| • Ensure that paper tray is not overloaded. | |
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| • Use new paper. | |
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| More than one type of print media is loaded | • Make sure that only one type of paper is loaded in the | |
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| in the paper tray or the paper loaded is not | tray: mixing different types of paper in tray will cause | |
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| recommended. | paper jams. | |
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| • Verify use of recommended media (see Section 6). | |
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