Oki 2500 manual Overnight Exchange

Overnight Exchange

Available in the United States and Canada only.

If you choose to use our Overnight Exchange service, call

1-800-OKIDATA (1-800-654-3282): our trained personnel will try to solve your problem over the phone. If they deter- mine that your printer hardware is defective, an exchange machine will be shipped to you via air express. You will receive the exchange machine the next business day — or no later than the second business day.

You must return the failing machine to Okidata by packing it in the materials from the exchange machine, and making it available for pickup by Okidata’s representative within 2 business days from your receipt of the exchange machine: failure to do so will result in your being charged the full price of the exchange machine. BEFORE YOU SHIP THE MA-

CHINE, REMOVE THE INK CARTRIDGES TO PREVENT DAMAGE TO THE PRINTER DURING SHIPMENT: failure to do so may result in your being charged a fee for cleaning/repairs.

Overnight Exchange is not available for machines that have been defaced, altered, or damaged beyond repair. When Overnight Exchange is used, the returned machine becomes the property of Okidata.

Exchange machines may be new or repaired, at the option of Okidata: the exchange machine becomes the property of the customer when the returned machine has been picked up by Okidata’s designated carrier and it assumes the remainder of the warranty period from the returned machine. The returned machine must not be encumbered.

Overnight Exchange is not a guarantee of uninterrupted or error-free functioning of a machine. Overnight Exchange does not include repair of failures caused by: misuse, neglect, accident, modification, operation outside the operating environment described in this User’s Guide, improper maintenance by you, failure caused by service of the machine by non-authorized servicers, or failure caused by a product, including supply products for which Okidata is not respon- sible.

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