5 Troubleshooting
Problem | Possible Meaning(s) | Solution(s) |
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Error LED is on. | Printer is out of paper. | Add paper to the paper tray and press the Resume /FF |
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| button. |
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| Printhead has not been correctly installed. | Remove and reinstall the printhead. |
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| Carriage position error has occurred. | 1. Press the Resume /FF button to clear the error and eject |
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| the paper. |
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| 2. Ensure that all packing material is removed. |
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| Paper feed error has occurred. | If paper has misfed, remove the jammed paper. (Refer to |
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| “Clearing Paper Misfeeds” earlier in this Section). |
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| The optional | • For black only print, press and release the Resume/FF |
| is installed and color print is selected in the | button. |
| Printer Driver Setup. | • For color printing, replace the |
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| printhead with the color printhead. |
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Error LED is blinking. | An internal printer fault has occurred. | Turn the printer off, then back on. |
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| If the problem persists, unplug the printer from the outlet, |
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| then plug it back in and turn it on. |
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| If the problem still persists, contact your local service |
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| dealer (see Section 7). |
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