5 Troubleshooting
Problem | Possible Meaning(s) | Solution(s) | |
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Paper does not stack neatly in the | The Star Wheel bar is not properly en- | Remove the top cover (see page 38, ff.) and make sure that | |
output tray. | gaged. | the Star Wheel bar is firmly engaged, then replace the top | |
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| The star wheels in the Star Wheel bar are | Remove the Star Wheel bar (see page 38) and make sure all | |
| jammed or askew. | the star wheels can rotate freely, then reinstall the Star | |
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| Wheel bar. | |
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Low Ink Indicator on. | Low ink in corresponding cartridge. | Make sure you have a replacement ink cartridge on hand. | |
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Low Ink indicator blinking. | The corresponding ink cartridge is empty. | Replace the ink cartridge. | |
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| The ink cartridge is not installed correctly. | Press down on the cartridge to ensure that it is fully seated. | |
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| The printhead is not installed | Install the printhead (see steps 9 through 11 on page 7). | |
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| The cartridge lock lever is not in the locked | Open the top cover and make sure the lock lever is pushed | |
| position. | back all the way (see page 7). | |
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| The wrong type of ink cartridge is installed. | Replace the ink cartridge with a genuine Okidata ink | |
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| cartridge. | |
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