MISCELLANEOUS PROBLEMS
The power is on, but the printer does not go online.
Possible cause | Remedy |
Bad connection | Switch off the printer and disconnect the power cable. |
| Reconnect power cable and switch the printer on. If this |
| does not clear the fault, call for service. |
Print processing does not start.
Possible cause | Remedy |
Printer error. | Check the control panel. If an error message is |
| displayed, correct the problem. |
Print processing cancels.
Possible cause | Remedy |
The printer interface cable is faulty. | Replace the printer interface cable. |
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The time out setting is too short. | Reset the time out to a higher value. |
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Printer makes a strange noise.
Possible cause | Remedy |
The printer is not horizontal. | Place the printer on a stable, level surface. |
There are scraps of paper or other | Check the inside of the printer and remove any |
foreign matter inside the printer. | such objects. |
The top cover is not firmly shut. | Press the left and right sides of the top cover. |
