TROUBLESHOOTING
Problem | Cause and solution | Page |
| Misfeed occurs. | 47 |
| → To remove the misfeed, see "MISFEED REMOVAL". | |
|
| |
|
|
|
| The paper is outside of the specified size and weight | 13 |
| range. | |
| → Use copy paper within the specified range. |
|
Paper curled or damp.
→Do not use curled or crimped paper. Replace with dry copy paper.
|
| During periods when the machine is not used for a long time, | – | |
|
| remove the paper from the tray and store it in a dark place in a |
| |
|
| bag to prevent moisture absorption. |
| |
|
|
| ||
| Paper is not loaded properly. | 14 | ||
| → | Make sure the paper is properly installed. | ||
|
| |||
|
|
| ||
| Pieces of paper inside machine. | 47 | ||
| → | Remove all pieces of misfed paper. | ||
|
| |||
|
|
| ||
Paper misfeed. | Too much paper is loaded in the tray. |
| ||
→ If the stack of paper is higher than the indicator line on the tray, | 14 | |||
| ||||
|
| remove some of the paper and reload so that the stack does not | ||
|
|
| ||
|
| exceed the line. |
| |
|
|
| ||
| Some sheets of paper stick together. | 14 | ||
| → | Fan the paper well before loading it. | ||
|
| |||
|
|
| ||
| The guides on the bypass tray do not match the width of | 15 | ||
| the paper. | |||
| → Adjust the guides to match the width of the paper. |
| ||
|
|
| ||
| The bypass tray extension is not pulled out. | 15 | ||
| → | When loading a large size of paper, pull out the extension. | ||
|
| |||
|
|
| ||
| The bypass paper feed roller is dirty. | 57 | ||
| → | Clean the roller. | ||
|
| |||
|
|
| ||
| A5 | 13, 14 | ||
| → A5 | |||
|
| or the bypass tray. |
| |
|
|
| ||
| Original(s) curled. | – | ||
| → The original size cannot be correctly detected if the original is | |||
|
| curled or folded. Straighten the original. |
| |
Original size not selected |
|
| ||
The original includes any large black solid areas. |
| |||
automatically. | → If the original includes any large black solid areas, the original | – | ||
(When the SPF is installed.) |
| size may not be detected automatically. Use the [ORIGINAL SIZE | ||
|
| |||
|
| ENTER] key (ENTER ) to select the paper size. |
| |
| The machine is directly exposed to sunlight. | – | ||
| → | Install in a location that is not exposed to sunlight. | ||
|
| |||
42
