
TROUBLESHOOTING
Problem | Cause and solution | Page |
| Misfeed occurs. | 47 |
| → To remove the misfeed, see "MISFEED REMOVAL". | |
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| The paper is outside of the specified size and weight | 13 |
| range. | |
| → Use copy paper within the specified range. |
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Paper curled or damp.
→Do not use curled or crimped paper. Replace with dry copy paper.
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| During periods when the machine is not used for a long time, | – | |
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| remove the paper from the tray and store it in a dark place in a |
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| bag to prevent moisture absorption. |
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| Paper is not loaded properly. | 14 | ||
| → | Make sure the paper is properly installed. | ||
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| Pieces of paper inside machine. | 47 | ||
| → | Remove all pieces of misfed paper. | ||
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Paper misfeed. | Too much paper is loaded in the tray. |
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→ If the stack of paper is higher than the indicator line on the tray, | 14 | |||
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| remove some of the paper and reload so that the stack does not | ||
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| exceed the line. |
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| Some sheets of paper stick together. | 14 | ||
| → | Fan the paper well before loading it. | ||
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| The guides on the bypass tray do not match the width of | 15 | ||
| the paper. | |||
| → Adjust the guides to match the width of the paper. |
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| The bypass tray extension is not pulled out. | 15 | ||
| → | When loading a large size of paper, pull out the extension. | ||
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| The bypass paper feed roller is dirty. | 57 | ||
| → | Clean the roller. | ||
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| A5 | 13, 14 | ||
| → A5 | |||
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| or the bypass tray. |
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| Original(s) curled. | – | ||
| → The original size cannot be correctly detected if the original is | |||
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| curled or folded. Straighten the original. |
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Original size not selected |
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The original includes any large black solid areas. |
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automatically. | → If the original includes any large black solid areas, the original | – | ||
(When the SPF is installed.) |
| size may not be detected automatically. Use the [ORIGINAL SIZE | ||
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| ENTER] key (ENTER ) to select the paper size. |
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| The machine is directly exposed to sunlight. | – | ||
| → | Install in a location that is not exposed to sunlight. | ||
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