Olivetti 20W, 16W Removing the software, Click the start button, and then click Control Panel

TROUBLESHOOTING

Problem	Cause and solution	Page
Printing is slow.	Simultaneous use of two or more application software	–
	programs.
	→ Start printing after quitting all unused application software programs.
	The paper is loaded so that printing takes place on the
The printed image is light and	back side of the paper.	14
	→ Some paper types have a front and back side. If the paper is
uneven.
	loaded so that printing takes place on the back side, toner will not
	adhere well to the paper and a good image will not be obtained.
	You are using paper that is outside the specified size and	13
	weight range.
	→ Use copy paper within the specified range.
	Paper curled or damp.
	→ Do not use curled or crimped paper. Replace with dry copy paper.	–
	During periods when the machine is not used for a long time,
The printed image is dirty.	remove the paper from the tray and store it in a dark place in a
	bag to prevent moisture absorption.
	You did not set sufficient margins in the paper settings of
	your application.
	→ The top and bottom of the paper may be dirty if the margins are	–
	set outside of the specified print quality area.
	→ Set the margins in the software application within the specified
	print quality area.

The paper loaded in the tray is not the same size as that specified in the printer driver.

→Check if the "Paper Size" options suit the size of the paper loaded

in the tray. –

→If the "Fit To Page" setting is activated, make sure that the paper size selected from the drop-down list of the "Fit To Paper Size" option is the same as the size of the loaded paper.

The printed image is skewed or it			The orientation of document setting is not correct.	–
			→ Click the "Paper" tab in the printer driver setup screen, and verify
runs off the paper.			if the "Image Orientation" option is set to your requirements.
			Paper is not loaded properly.	14
			→ Make sure the paper is properly loaded.
			You did not correctly specify the margins for the
			application in use.	–
			→ Check the layout of the document margins and the paper size
			settings for the application you are using. Also check if the print
			settings are specified correctly to suit the paper size.
Any one of the alarm indicators			See "INDICATORS AND DISPLAY MESSAGES" to check
( , ,	,	, ) is lit or	the meaning of the alarm indicator and error message in	46
blinking.			the display, and take appropriate action.

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Removing the software

If you need to remove the software, follow these steps.

1 Click the "start" button, and then click "Control Panel".

On Windows 95/98/Me/NT 4.0/2000, click the "Start" button, select "Settings", and then click "Control Panel".

2 Click "Add or Remove Programs".

On Windows 95/98/Me/NT 4.0/2000, double-click the "Add/Remove Programs" icon.

3 Select "OLIVETTI d-Copia 16W/20W Series Printer Driver" from the list, and remove the software.

For more information, refer to your operating manual or to the help files for your operating system.

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