Onkyo CR-N1 Remedy, Symptom, Possible cause

Troubleshooting

If you are having trouble operating your CR-N1, look up the symptoms in the following table and then try the suggested remedy. If you cannot resolve the issue yourself, contact your nearest Onkyo dealer.

Symptom	Possible cause	Remedy
Cannot turn on the CR-N1.	The AC power cord is not fully	Check the AC power cord and make
		sure that it’s fully inserted into the
	inserted into the wall outlet?
		wall outlet. See page 29.
	The volume is turned down?	Adjust the volume. See page 33.
	A pair of headphones are	Disconnect the headphones. See
	connected to the PHONES
		page 28.
There’s no sound from the	jack?
speakers.	The output is muted by the	Turn off the Muting function. See
	Muting function?	page 34.
	The speakers are not	Check the speaker connections. See
	connected correctly?	page 18.
Sound is coming from only	The quiet speaker is not	Check the speaker connections. See
one speaker.	connected correctly?	page 18.

There’s no sound when the timer turns on the CR-N1.

The volume is turned down?	Adjust the volume. See page 33.
The timer source is set to CD,	Load a CD and try again. See
but no CD is loaded?	page 35.
The timer source is set to LINE
or USB, but the external LINE	Make sure that the external LINE or
or USB device is not working	USB device is working properly.
properly?

The remote controller doesn’t work properly.

The batteries have expired?	Install new batteries. See page 8.
The remote control is too far	Try using the remote controller
away from the CR-N1?	closer to the CR-N1. See page 8.
There’s an obstacle between
the CR-N1 and the remote	Remove the obstacle.
controller?

Cannot tune into AM stations.	The AM loop antenna is not	Make sure that the AM loop
		antenna is connected properly. See
	connected properly?
		page 23.
		Move the AM loop antenna away
AM reception is hindered by a	Interference caused by	from electrical equipment and
buzzing noise, especially at	electrical equipment, such as	fluorescent lights. See page 23.
night and with weak signals.	fluorescent lights?	Install an outdoor AM antenna. See
		page 23.
AM reception is hindered by a		Move the AM loop antenna and
	Interference caused by a TV?	CR-N1 away from the TV. See
high-pitched noise.
		page 23.
	Interference caused when a	Locate the antenna away from
AM or FM reception is		fluorescent lights.
	fluorescent light is turned on,
		Install an outdoor FM antenna as far
hindered by a crackling noise.	or from motor car ignition
	systems?	away as possible from any roads. See
		page 24.
The FM sound quality and	The signal is too strong?	Try an indoor FM antenna.
stereo separation are poor
	Tall buildings or mountains
even though the tuning and		Try an FM antenna with greater
stereo indicators are	are creating multiple radio	directionality.
displayed.	wave reflections?

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