Serviceguide | Packard Bell TK11BZ, TK13BZ instruction

Packard Bell EasyNote TK11BZ/TK13BZ

SERVICEGUIDE

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Packard Bell TK11BZ, TK13BZ manual Serviceguide

Contents

Serviceguide Revision History DRS5 Users Guide /usr/local/bin/fd /TPH15spoolM program General informationPage Chapter System Utilities Machine Maintenance Procedures Troubleshooting FRU Field Replaceable Unit List Page Chapter Features Page Page Features Storage Subsystem GraphicsPrivacy Control Optical Media Drive Power Adapter and Battery Dimension and WeightSpecial Keys and Controls Ports Optional Items WarrantySoftware Environment Top View Icon Description Top View HDD Closed Front View Icon Description Closed Front View Rear View Hdmi Left View Right View Icon Description Right View Base View Icon Description Base View Touchpad Basics Keyboard Lock Keys Lock key Description Using the Keyboard 10. Windows Keys Windows KeysKey Description Functions supported by Windows XP 11. Keyboard Hotkeys Hotkeys Keyboard Hotkeys 10. System Block Diagram System Block Diagram Computer specifications Metric Imperial Specification Tables Processor Specification System Board Major Chips SpecificationVGA LAN CPU Processor SpecificationsCores Bus Mfg Cache Package Voltage Threads Video Interface Specification System Memory SpecificationMemory Combinations Slot 1 MB Slot 2 MB 2MB Bios Keyboard Specification LAN Interface Specification Hard Disk Drive AVL components Specification MK5065GSX WD6400BPVT-22HXZT1 WD7500BPVT-22HXZT1 MK6465GSX MK7559GSXP Applicable disc format Super-Multi Drive Specification LG/LP156WH2-TLEA LED SpecificationCPT/ CLAA156WB11A LCD Inverter not available with this model Graphics Controller Specification Display Supported Resolution LCD Supported Resolution BitsDisplay Supported Resolution GPU Supported Resolution Bits ATI Bluetooth Module Specifications Bluetooth Interface SpecificationsCamera Specification 3G Card not available in this model Specification Mini Card SpecificationAudio Codec and Amplifier Specification Audio Interface Specification Wireless Module 802.11b/g/n Specification USB Port Specification Battery SpecificationHdmi Port Specification Vram System Power Management Specification AC Adapter SpecificationCard Reader Specification QFN 48P System DMA Specification Legacy Mode Power Management System LED Indicator Specification System Interrupt Specification Hardware IRQ System Function CMOS/RTC C6F System Utilities DOS Flash Utility WinFlash Utility Navigating the Bios Utility Bios Setup Utility Information Bios Information Parameter DescriptionTK11BZ Uuid Main Bios Main Parameter Description Format/Option Bios Main Parameter Description Format/Option Security Bios Security Parameter Description Option Setting a Password Removing a Password Setup Notice 10. Bios Boot Boot Exit Parameters Description Exit Bios Flash Utilities DOS Flash Utility 12. Bios Boot 13. DOS Flash Process 15. InsydeFlash WinFlash Utility 16. Password Error Status Remove HDD/BIOS Password Utilities 19. Unlock Password 20. Cmos Jumper Removing Bios Passwords Method 23. Clean Bios Password Cleaning Bios Passwords Miscellaneous Tools Using Boot Sequence Selector Using DMITools 25. LAN MAC Eeprom Parameter Description Using the LAN MAC Eeprom Utility 27. USB Flash Crisis Disk Crisis Disk Recovery 29. USB Flash Crisis Disk System Utilities Machine Maintenance Procedures Page Page Page Recommended Equipment IntroductionScrew List ODD USB Maintenance Flowchart AC Adapter Outlet Getting Started Battery Pack Installation Battery Pack Removal Dummy Card Removal Dummy Card Installation Keyboard Latches Keyboard Removal Keyboard Installation ODD Module in Lower Cover ODD Optical Disk Drive Module Removal ODD Module Installation Base Door Removal Base Door Installation 10. Component Location Dimm Dual In-line Memory Module Module Removal Dimm Module Installation Wlan Board Installation Wlan Wireless Local Area Network Board RemovalM2.5*3.0 RTC Battery Installation RTC Battery Removal 14. HDD Module HDD Hard Disk Drive Module Removal HDD Module Installation 16. Lower Cover Screw Location Upper Cover Removal 18. Lower Cover Removal Upper Cover Installation 20. Upper Cover Component Location Speaker Removal Speaker Installation Power Board Installation Power Board Removal Touchpad Removal Touchpad Installation 24. Component Location USB Board Removal USB Board Installation ODD Board Removal ODD Board InstallationM2.5*5.0 Bluetooth Board Installation Bluetooth Board Removal 28. Mainboard Location Mainboard Removal 29. Mainboard 31. Mainboard Mainboard Installation Fan Removal Fan Installation 33. Thermal Module Heatsink Removal 35. Thermal Module Heatsink Installation ICW50 CPU Thermal Screw 36. LCD Hinge Screws LCD Liquid Crystal Display Module Removal LCD Module Installation 38. DC-IN Cable Location DC-IN Cable Removal DC Cable Installation 40. LCD Bezel LCD Bezel Removal 42. LCD Bezel M2.5*6.0 LCD Bezel Installation 44. Camera Module Location Camera Module Removal Camera Module Installation 46. LCD Panel LCD Panel Removal M2.5*4.0 LCD Panel Installation LCD Bracket Removal LCD Bracket InstallationM2.0*3.0 49. Lvds Cable Lvds Cable Removal Lvds Cable Installation Microphone Set Removal Microphone Set Installation Wlan Antenna Removal Wlan Antenna Installation Troubleshooting Intermittent Problems Undetermined Problems Post Codes Common Problems Power On Issue Power On Issues No Display Issue No Display Issues Abnormal Video LCD Failure LCD Failure Keyboard Failure Keyboard Failure Touchpad Failure Touchpad Failure Internal Speaker Failure Internal Speaker Failure Troubleshooting Microphone Failure Microphone Failure USB Failure USB Failure Wireless Failure Wireless Failure 10. Bluetooth Failure Bluetooth Failure 11. Card Reader Failure Card Reader Failure 12. Thermal Module Failure Thermal Module Failure 13. Cosmetic Failure Cosmetic Failure Other Functions Failure Undetermined Problems Intermittent Problems Post Codes Post Code Range Phase Peimemoryinstall PEI Peicpuhtreset PEIPeiswitchstack PEI Peienterrecoverymode PEI DXECF9RESET Peirecoverystartflash PEIDxesmmaccess DXE Dxesmarttimerinit DXE Bdsbeforepciioinstall BDS Bdsinstallhotkey BDSDxerelocatesmbase DXE Dxefirstsmi DXE Bdsendofbootselection BDS Bdsenumerateallbootoption BDSBdsentersetup BDS Bdsenterbootmanager BDS S3INSTALLS3MEMORY PEI S3RESTOREMEMORYCONTROLLER PEIS3SWITCHSTACK PEI S3BEFOREACPIBOOTSCRIPT PEI 10. InsydeH2ODDT Debugger Post Code Table Troubleshooting Jumper and Connector Locations Page Mainboard Jumper and Connector Locations JHP1 PJP2PJP1 JBT1 JUSB1 / JUSB2 USB Board Jumper and Connector LocationsJP1 JP1 Power Board Jumper and Connector LocationsConnect to mainboard w/ FFC Clearing Password Check Clearing Password Check and Bios Recovery Clear Cmos Jumper Bios Recovery by Crisis Disk Steps for Bios Recovery from USB Storage Jumper and Connector Locations FRU Field Replaceable Unit List Exploded Diagrams FRU List Screw List FRU Field Replaceable Unit List Exploded Diagrams LCD Assembly Exploded Diagram FRU List BatteryFRU List Adapter Cable CASE/COVER/BRACKET Assembly HDD/HARD Disk Drive DVD RW Drive BS,MK3265GSX Sata 8MB LF F/WGJ002J Sata 8MB LF F/W0001SDM1WD6400BPVT-22HXZT1, ML375M Sata 8MB Sata 8MB LF+HF F/WGN003J Keyboard FRU List LCD Glare W/ANTENNA*2, CCD 1.3M, RED PB Antenna WLAN-MAIN Glare W/ANTENNA*2, CCD 1.3M, Black GTW LED COVER-RED PB LCD Bezel for W/CMOS GW LED COVER-BLACK GW Glare W/ANTENNA*2, CCD 1.3M, RED GTW Antenna WLAN-MAIN Mainboard LED COVER-RED GW Memory Vram 512MBHeatsink Thermal MODULE-UMA W/O FAN Miscellaneous Speaker Screw 3.0D Screw ListScrew 2.5D Screw 2.0D FRU Field Replaceable Unit List Model Definition and Configuration Packard Bell EasyNote TK11BZ/TK13BZ RO, Description Model Country Acer Part No Packard Bell EasyNote TK11BZ/TK13BZCPU, LCD, VGA Chip Model Country Acer Part No CPU LCD VGA HDD GB Memory 1, Memory 2, HDD Model Country Acer Part NoModel Country Acer Part No ODD AMD A50M FCH Battery, Adapter, Camera Model Country Acer Part NoBGN ENTK11BZ-E BGN ENTK13BZ-E Model Definition and Configuration Test Compatible Components Microsoft Windows 7 Environment Test Test Compatible Components Microsoft Windows 7 Environment Test AccessoryTest Compatible Components Adapter Camera Bluetooth HDD Seagate Memory NB Chipset NBDCB4XS ODD Panasonic BD Combo NBDCB4XSNBDCB4XS ODD Pioneer BD Combo NBDCB4XS ODD Hlds BD Combo SB Chipset WiFi AntennaSoftware VGA Chip HB95BG HM T77H121.10 Test Compatible Components Online Support Information Introduction Online Support Information Online Support Information