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Packard Bell TK11BZ, TK13BZ manual LCD Failure

Models: TK13BZ TK11BZ

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LCD Failure

If the LCD fails, perform the following:

Figure 4-3. LCD Failure

Troubleshooting

4-7

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Packard Bell TK11BZ, TK13BZ manual LCD Failure

Contents

Serviceguide Revision History DRS5 Users Guide /usr/local/bin/fd /TPH15spoolM program General informationPage Chapter System Utilities Machine Maintenance Procedures Troubleshooting FRU Field Replaceable Unit List Page Chapter Features Page Page Features Storage Subsystem GraphicsPrivacy Control Optical Media DrivePower Adapter and Battery Dimension and WeightSpecial Keys and Controls PortsWarranty Optional ItemsSoftware Environment Top View Icon Description Top ViewHDD Closed Front View Icon Description Closed Front ViewRear View Hdmi Left ViewRight View Icon Description Right ViewBase View Icon Description Base ViewTouchpad Basics Keyboard Lock Keys Lock key Description Using the Keyboard10. Windows Keys Windows KeysKey Description Functions supported by Windows XP11. Keyboard Hotkeys HotkeysKeyboard Hotkeys 10. System Block Diagram System Block DiagramComputer specifications Metric Imperial Specification TablesProcessor Specification System Board Major Chips SpecificationVGA LANCPU Processor SpecificationsCores Bus Mfg Cache Package Voltage ThreadsSystem Memory Specification Video Interface SpecificationMemory Combinations Slot 1 MB Slot 2 MB 2MB BiosKeyboard Specification LAN Interface SpecificationHard Disk Drive AVL components Specification MK5065GSX WD6400BPVT-22HXZT1 WD7500BPVT-22HXZT1 MK6465GSX MK7559GSXPApplicable disc format Super-Multi Drive SpecificationLG/LP156WH2-TLEA LED SpecificationCPT/ CLAA156WB11A LCD Inverter not available with this modelGraphics Controller Specification Display Supported Resolution LCD Supported Resolution BitsDisplay Supported Resolution GPU Supported Resolution Bits ATIBluetooth Interface Specifications Bluetooth Module SpecificationsCamera Specification 3G Card not available in this model Specification Mini Card SpecificationAudio Codec and Amplifier Specification Audio Interface SpecificationWireless Module 802.11b/g/n Specification USB Port Specification Battery SpecificationHdmi Port Specification VramSystem Power Management Specification AC Adapter SpecificationCard Reader Specification QFN 48PSystem DMA Specification Legacy Mode Power Management System LED Indicator SpecificationSystem Interrupt Specification Hardware IRQ System Function CMOS/RTC C6F System Utilities DOS Flash Utility WinFlash Utility Navigating the Bios Utility Bios Setup UtilityBios Information Parameter Description InformationTK11BZ Uuid Main Bios Main Parameter Description Format/OptionBios Main Parameter Description Format/Option Security Bios Security Parameter Description OptionSetting a Password Removing a Password Setup Notice 10. Bios Boot BootExit Parameters Description ExitBios Flash Utilities DOS Flash Utility 12. Bios Boot13. DOS Flash Process 15. InsydeFlash WinFlash Utility16. Password Error Status Remove HDD/BIOS Password Utilities19. Unlock Password 20. Cmos Jumper Removing Bios PasswordsMethod 23. Clean Bios Password Cleaning Bios PasswordsMiscellaneous Tools Using Boot Sequence SelectorUsing DMITools 25. LAN MAC Eeprom Parameter Description Using the LAN MAC Eeprom Utility27. USB Flash Crisis Disk Crisis Disk Recovery29. USB Flash Crisis Disk System Utilities Machine Maintenance Procedures Page Page Page Introduction Recommended EquipmentScrew List ODD USB Maintenance FlowchartAC Adapter Outlet Getting StartedBattery Pack Installation Battery Pack RemovalDummy Card Removal Dummy Card InstallationKeyboard Latches Keyboard RemovalKeyboard Installation ODD Module in Lower Cover ODD Optical Disk Drive Module RemovalODD Module Installation Base Door Removal Base Door Installation10. Component Location Dimm Dual In-line Memory Module Module RemovalDimm Module Installation Wlan Wireless Local Area Network Board Removal Wlan Board InstallationM2.5*3.0 RTC Battery Installation RTC Battery Removal14. HDD Module HDD Hard Disk Drive Module RemovalHDD Module Installation 16. Lower Cover Screw Location Upper Cover Removal18. Lower Cover Removal Upper Cover Installation 20. Upper Cover Component Location Speaker RemovalSpeaker Installation Power Board Installation Power Board RemovalTouchpad Removal Touchpad Installation24. Component Location USB Board RemovalUSB Board Installation ODD Board Installation ODD Board RemovalM2.5*5.0 Bluetooth Board Installation Bluetooth Board Removal28. Mainboard Location Mainboard Removal29. Mainboard 31. Mainboard Mainboard InstallationFan Removal Fan Installation33. Thermal Module Heatsink Removal35. Thermal Module Heatsink InstallationICW50 CPU Thermal Screw 36. LCD Hinge Screws LCD Liquid Crystal Display Module RemovalLCD Module Installation 38. DC-IN Cable Location DC-IN Cable RemovalDC Cable Installation 40. LCD Bezel LCD Bezel Removal42. LCD Bezel M2.5*6.0 LCD Bezel Installation44. Camera Module Location Camera Module RemovalCamera Module Installation 46. LCD Panel LCD Panel RemovalM2.5*4.0 LCD Panel InstallationLCD Bracket Installation LCD Bracket RemovalM2.0*3.0 49. Lvds Cable Lvds Cable RemovalLvds Cable Installation Microphone Set Removal Microphone Set InstallationWlan Antenna Removal Wlan Antenna InstallationTroubleshooting Intermittent Problems Undetermined Problems Post Codes Common Problems Power On Issue Power On IssuesNo Display Issue No Display IssuesAbnormal Video LCD Failure LCD FailureKeyboard Failure Keyboard FailureTouchpad Failure Touchpad FailureInternal Speaker Failure Internal Speaker FailureTroubleshooting Microphone Failure Microphone FailureUSB Failure USB FailureWireless Failure Wireless Failure10. Bluetooth Failure Bluetooth Failure11. Card Reader Failure Card Reader Failure12. Thermal Module Failure Thermal Module Failure13. Cosmetic Failure Cosmetic FailureOther Functions Failure Undetermined Problems Intermittent ProblemsPost Codes Post Code Range PhasePeimemoryinstall PEI Peicpuhtreset PEIPeiswitchstack PEI Peienterrecoverymode PEIDXECF9RESET Peirecoverystartflash PEIDxesmmaccess DXE Dxesmarttimerinit DXEBdsbeforepciioinstall BDS Bdsinstallhotkey BDSDxerelocatesmbase DXE Dxefirstsmi DXEBdsendofbootselection BDS Bdsenumerateallbootoption BDSBdsentersetup BDS Bdsenterbootmanager BDSS3INSTALLS3MEMORY PEI S3RESTOREMEMORYCONTROLLER PEIS3SWITCHSTACK PEI S3BEFOREACPIBOOTSCRIPT PEI10. InsydeH2ODDT Debugger Post Code Table Troubleshooting Jumper and Connector Locations Page Mainboard Jumper and Connector Locations JHP1 PJP2PJP1 JBT1USB Board Jumper and Connector Locations JUSB1 / JUSB2JP1 Power Board Jumper and Connector Locations JP1Connect to mainboard w/ FFC Clearing Password Check Clearing Password Check and Bios RecoveryClear Cmos Jumper Bios Recovery by Crisis DiskSteps for Bios Recovery from USB Storage Jumper and Connector Locations FRU Field Replaceable Unit List Exploded Diagrams FRU List Screw List FRU Field Replaceable Unit List Exploded Diagrams LCD Assembly Exploded Diagram FRU List BatteryFRU List AdapterCable CASE/COVER/BRACKET Assembly HDD/HARD Disk Drive DVD RW DriveBS,MK3265GSX Sata 8MB LF F/WGJ002J Sata 8MB LF F/W0001SDM1WD6400BPVT-22HXZT1, ML375M Sata 8MB Sata 8MB LF+HF F/WGN003JKeyboard FRU List LCD Glare W/ANTENNA*2, CCD 1.3M, RED PB Antenna WLAN-MAIN Glare W/ANTENNA*2, CCD 1.3M, Black GTW LED COVER-RED PBLCD Bezel for W/CMOS GW LED COVER-BLACK GWGlare W/ANTENNA*2, CCD 1.3M, RED GTW Antenna WLAN-MAIN Mainboard LED COVER-RED GWMemory Vram 512MBHeatsink Thermal MODULE-UMA W/O FANMiscellaneous SpeakerScrew 3.0D Screw ListScrew 2.5D Screw 2.0DFRU Field Replaceable Unit List Model Definition and Configuration Packard Bell EasyNote TK11BZ/TK13BZ RO, Description Model Country Acer Part No Packard Bell EasyNote TK11BZ/TK13BZCPU, LCD, VGA Chip Model Country Acer Part No CPU LCD VGAHDD GB Memory 1, Memory 2, HDD Model Country Acer Part NoModel Country Acer Part No ODDAMD A50M FCH Battery, Adapter, Camera Model Country Acer Part NoBGN ENTK11BZ-E BGN ENTK13BZ-EModel Definition and Configuration Test Compatible Components Microsoft Windows 7 Environment Test Test Compatible Components Microsoft Windows 7 Environment Test AccessoryTest Compatible Components AdapterCamera BluetoothHDD Seagate Memory NB Chipset NBDCB4XS ODD Panasonic BD Combo NBDCB4XSNBDCB4XS ODD Pioneer BD Combo NBDCB4XS ODD Hlds BD ComboSB Chipset WiFi AntennaSoftware VGA ChipHB95BG HM T77H121.10 Test Compatible Components Online Support Information Introduction Online Support Information Online Support Information