Palsonic DVD R 212 manual Appendix Troubleshooting Guide

Appendix (Troubleshooting Guide)

Before contacting service personnel, please check possible causes according to the following instructions.

Symptom	Possible Cause		Remedy
No power	1.	Power supply not connected;	1.	Connect to the power supply.
	2.	Bad contact between the power plug	2.	Plug again or replace a receptacle.
	and the receptacle;		3.	Switch on the receptacle.
	3.	The power of the receptacle is off.
No sound	1.	Incorrect signal connection;	1.	Connect the signals properly.
	2.	The disc is deformed or get dirty;	2.	Clean or fix the disc.
	3.	The system is in the mute status.	3.	Press the "Mute" button again.
No picture	1.	Incorrect signal connection;	1.	Connect the signals properly.
	2.	Incorrect TV status.	2.	Adjust the TV/AV status.
No colour	1.	Wrong selection of TV system;	1.	Set up the system by pressing the "System"
	2.	Improper colour adjustment;	button of the remote controller.
	3.	Incorrect video output settings	2.	Readjust the colour.
			3.	Check if the video output settings are correct.
Disc cannot be	1. No disc in the drive;		1.	Insert a disc.
played	2. Disc placed wrongly;		2.	Put the disc on the disc tray properly with the
	3. Moisture has condensed in the unit;		label side up.
	4. Not in a playing status;		3.	Leave the unit on for about an hour (without
	5. Wrong disk format;		disc) and before using it again.
	6. Disc is dirty.		4.	Press the "Play" button to switch to Playing
			status.
			5.	Replace it with a supported disc.
			6.	Clean the disc with a soft cloth from the centre
			to the edge.
Remote controller	1.	The remote controller is not directed at	1.	Direct the remote controller at the sensor.
malfunction	the censor;		2.	Reduce the receiving distance.
	2.	The receiving distance is more than 8	3.	Replace all the batteries.
	meters;		4.	Remove the obstacle.
	3.	Low voltage of the RC batteries;
	4.	There is an obstacle between the unit
	and RC.
Sudden	1.	Bad disc quality;	1.	Wait for 5-10 seconds and the playing will be
malfunction	2.	Press other buttons by mistake;	restored.
	3.	Static from the outside.	2.	Operate again.
			3.	Shut off the unit for 1-2 minutes and open it
			again.
Picture dividing	1.	The selected system is incompatible	1. Set up the correct system.
	with the disc.
External signals	1.	Incorrect system connection;	1.	Connect properly.
cannot be	2.	No disc or non-recordable disc;	2.	Insert a recordable disc.
recorded	3.	The disc has been finished;	3.	Replace a disc.
	4.	There is no free space in the disc.	4.	Replace a disc.
No monitoring	1.	Input source not prepared;	1. Prepare the input source.
signal	2.	Wrong video output system;	2. Switch the video output system.
	3.	The actual input source is not	3. Select a proper input source.
	correspondence with the selected one.
Timer recording	1. The disc does not meet the requirement;		1.	Replace it with a new DVD+R or DVD+RW
cannot be done	2.	Wrong time settings (System Clock or	disc.
	Recording Time);		2.	Set up the time again.
	3.	The input source doesn't work properly	3.	Ensure the inputs source work properly at the
	at the recording time;		recording time.
	4.	System power failure.	4.	Set the system to standby status.
Recording aborted	1.	There is no free space in the disc;	1.	Replace it with a blank disc.
halfway	2.	Bad disc quality.	2.	Replace it with a high quality disc.

44