Operating Instructions

640 x 480 pixels image cannot be displayed on the Multi-Camera page.

When viewing video (Motion JPEG), we recommend using an Ethernet® switching hub instead of the repeater hub to prevent degradation in video display.

Due to the network congestion or the number of accesses, the refresh interval may slow down.

When the refresh interval is slow, restrict the bandwidth on the Network page (see page 45 and page 50). The refresh interval may be improved.

To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page 81).

When viewing 4 cameras on the Multi-Camera page, you may need 3 to 4 Mbps bandwidth. If the bandwidth is not enough, the refresh interval may slow down.

When the image is not displayed on the Multi-Camera page

Confirm that the Internet IP address is specified for each camera and that each camera is connected to the Internet. For Internet access, local IP addresses (192.168.xxx.xxx) cannot be used.

Confirm the settings on the Multi-Camera Setup page (see page 87).

Confirm that the web browser is not accessing the proxy server (see page 146).

When setting [Do not permit access from guest users] on the Security: Administrator page

An authentication window is displayed in camera access. Enter the administrator's or the general user's user name and password.

When you view the images on the Multi-Camera page, all authentication windows of the configured cameras are displayed. Enter the administrator's or the general user's user name and password registered for each camera.

[For assistance, please call: 1-800-272-7033]

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Panasonic BB-HCM371A operating instructions When the image is not displayed on the Multi-Camera