Troubleshooting Guide
General Issues: Operation
Cannot operate the TV with unit’s remote control.
¾Change the manufacturer code on the remote control. (> 74)
¾It may be necessary to set the code on the remote control again after changing the batteries. (> 82)
Cannot operate the DVD.
¾Press [DRIVE SELECT] to select the DVD drive when operating DVDs or CDs. (> 20)
Cannot operate the VHS.
¾Press [DRIVE SELECT] to select the VHS drive when operating video cassettes. (> 20)
The remote control doesn’t work.
¾The remote control code is wrong. Change to the correct code. (> 82)
¾The batteries are depleted. Replace them with new ones. (> 6)
¾Point the remote control at the remote control sensor on the main unit. (> 6)
¾Remove obstacles between the remote control and the main unit.
¾Remove dust from the transmission window and the unit’s sensor.
¾Coloured glass may obstruct the signal reception/ transmission.
¾Don’t place the signal sensor in direct sunlight or in areas that may be subject to sun exposure.
¾It may be necessary to set the manufacturer code again after changing the batteries. (> 74)
¾If the “X HOLD” is displayed on the unit’s front display, the Child Lock function is activated. (> 74)
¾If the
The unit is on but cannot be operated.
¾Recording drive or playback drive has not been selected properly. (> 20, 22)
¾Some operations may be prohibited by the disc.
¾The unit is warm (“U59” appears on the unit’s display). Wait until “U59” disappears. (> 81)
¾One of the unit’s safety devices may have been activated. Reset the unit as follows:
Press [Í/I] on the main unit to switch to standby mode. If the unit doesn’t switch to standby mode, reset the unit (> 82, To restore the unit if it freezes).
¾The unit cannot be operated while performing an update.
“U88” is displayed and the disc cannot be ejected.
¾The unit is carrying out the recovery process. The disc may be defective. Do the following to eject the disc. Try another disc.
1Press [Í/I] on the main unit to switch to standby mode. If the unit doesn’t switch to standby mode, reset the unit (> 82, To restore the unit if it freezes).
2While the unit is turned off, press and hold [∫] and [CH W] on the main unit at the same time for about
5 seconds. (Ejection may take extra time depending on discs.)
Cannot eject a disc.
¾The unit is recording.
¾The unit may have a problem. Eject the disc as in 2 left.
¾Linked timer recordings with external equipment is in recording standby
If the Child Lock function is activated, above operation does not work. Cancel the Child Lock function. (> 31, 74)
Startup is slow.
¾Startup takes time in the following situations:
–A disc other than a
–The clock is not set.
–Immediately after a power failure or the AC mains lead is connected.
–When the unit is connected with an HDMI cable.
¾Deactivate “Power Save in Standby” in the Setup menu. (> 72)
General Issues: | GUIDE Plus+ |
The GUIDE Plus+ system does not receive any data.
¾Check whether the clock is properly set. (> 14)
¾If signal quality is bad (ghost images or limited reception), the GUIDE Plus+ system may not be able to receive any data.
¾Perform “DVB Auto Setup by Signal Quality” in the Setup menu. (> 67)
“No Data” is displayed for some or all stations.
¾Some stations are not supported by the GUIDE Plus+ system.
¾Programme the timer recording manually. (> 33)
¾Perform “DVB Auto Setup by Signal Quality” in the Setup menu. (> 67)
The GUIDE Plus+ information is not displayed properly.
¾There was a programme change or GUIDE Plus+ information from a broadcast station was possibly not correctly transmitted.
Check the current programme, e.g. on the Web site for the GUIDE Plus+ system provider or station provider.
The GUIDE Plus+ data is not updated.
¾The unit must be in standby mode in order to update the data. If the unit is in EXT LINK mode
¾Make sure that the time is set correctly. (> 14)
¾Check whether “Off” is set under “TV Guide Download in Standby” and change the setting in “System Update” in the Setup menu. (> 73)
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