Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.

The following does not indicate a problem with the unit:

Regular disc/video cassette rotating sound.

Poor reception due to atmospheric conditions.

Image disturbance during search.

Periodic interruptions to the reception due to digital satellite broadcasting breaks.

Operations are slow to respond when “Power Save in Standby” is activated.

Operations are not working due to a poor-quality disc. (Try again using a Panasonic disc.)

The unit freezing due to the activation of one of its safety devices (> 82, To restore the unit if it freezes).

When the unit is turned on or off, there may be an unexpected sound.

General Issues: Power

No power.

The unit does not turn on pressing [Í].

¾Insert the AC mains lead securely into a known active household mains socket. (> 11)

¾Linked timer recordings with external equipment is in recording standby (“EXT-L” on the unit’s display blinks when [Í] is pressed). Press [EXT LINK] to cancel the recording standby. (> 31)

¾Check the fuse in the plug.

The unit switches to standby mode.

The unit is turned off automatically.

¾One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on.

¾If you connected this unit to an “HDAVI Control” compatible TV with an HDMI cable, or connected this unit to a Q Link- compatible TV with a fully wired 21-pin Scart cable, this unit will be automatically set to standby mode when the TV is set to standby mode. (> 46)

This unit turns off when the TV input is switched.

¾This is a normal phenomenon when using VIERA Link (HDAVI Control 4 or later). For details please read the operating instructions for the TV.

General Issues: Displays

The display is dim.

¾Change “Unit’s Display” in the Setup menu. (> 69)

“0:00” is flashing on the unit’s display.

¾Set the clock. (> 14)

The time recorded on the disc and the available time shown do not add up.

The displayed time of this unit is different from the actual recording time or MP3 recording time.

¾Times shown may disagree with actual times.

¾[-R] [-R]DL] [+R] [+R]DL] The remaining capacity does not increase even if titles are deleted.

¾Available space on a DVD-RW (DVD-Video format) or +RW disc increases when you delete the last title (space may increase slightly when you delete other titles).

¾If you record or edit about 200 times or more, the remaining capacity of DVD-R, DVD-R DL, +R, and +R DL is reduced and then recording or editing may be disabled (for the second layer on DVD-R DL and +R DL, this happens after about 60 times).

¾The time during searching may not be displayed accurately.

The clock is not correct.

¾Under adverse reception conditions, etc., the automatic time correction function may not work. In this case, “Automatic” is automatically turned to “Off”. If re-setting the Auto Clock Setting does not work, set the time manually. (> 14)

Compared to the actual recorded time, the elapsed time displayed is less.

(Only when recording in NTSC)

¾The displayed recording/play time is converted from the number of frames at 29.97 frames (equal to 0.999 seconds) to one second. There will be a slight difference between the time displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as approximately 59 minutes 56 seconds). This does not affect the recording.

The tape counter is not changing.

¾The tape counter does not change while playing unrecorded parts. The “second” display changes as follows: (e.g., Blank after 1 h 36 min)

¾The unit’s display also appears like this if the tape is dirty or damaged.

Consult your dealer if this is the case.

The clock does not display on the unit when switched to standby.

¾Ensure “Power Save in Standby” is deactivated. (> 72)

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Panasonic DMR-EZ49VEB manual General Issues Power, General Issues Displays