Before requesting help
General
PROBLEM | CAUSE & REMEDY |
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I cannot make and receive | ¡The power cord or telephone line cord is not connected. Check the |
calls. | connections (see page 10). |
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I cannot make calls. | ¡The dialing mode setting is wrong. Check the selector (see page 10). |
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The unit does not work. | ¡Disconnect the unit from the telephone line and connect to a known |
| working phone. If the working phone operates properly, call your service |
| center to have the unit repaired. If the working phone does not operate |
| properly, contact your telephone company. |
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The unit does not ring. | ¡The ringer volume is set to OFF. Adjust it to a suitable level (see page |
| 16). |
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The REDIAL/PAUSE button | ¡If this button is pressed during dialing, a pause will be inserted. If this |
does not function properly. | button is pressed immediately after obtaining a dial tone, the last number |
| dialed will be redialed. |
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During programming, I cannot | ¡Whole or part of the number is the same as another code or ID. Change |
enter the activation code or | the number (see pages 41, 44 and 50). |
the prohibitor ID. |
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Fax Transmission
PROBLEM | CAUSE & REMEDY |
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The other party complains | ¡If your line has special telephone services such as call waiting, the |
that letters on their received | service may have been activated during fax transmission. Connect the |
document are distorted. | unit to a line that does not have such services. |
| ¡An extension telephone on the same line is off the hook. Hang up and try |
| again. |
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The other party complains | ¡The glass or rollers are dirty. Clean them (see page 71). |
that dirty patterns or black |
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lines appear on their received |
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documents. |
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I cannot make an | ¡Use the overseas transmission mode (see page 39). |
international fax call. | ¡Add two pauses at the end of the phone number (see page 36). |
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