Before requesting help

General

PROBLEMCAUSE & REMEDY

 

 

I cannot make and receive

¡The power cord or telephone line cord is not connected. Check the

calls.

connections (see page 10).

 

 

I cannot make calls.

¡The dialing mode setting is wrong. Check the selector (see page 10).

 

 

The unit does not work.

¡Disconnect the unit from the telephone line and connect to a known

 

working phone. If the working phone operates properly, call your service

 

center to have the unit repaired. If the working phone does not operate

 

properly, contact your telephone company.

 

 

The unit does not ring.

¡The ringer volume is set to OFF. Adjust it to a suitable level (see page

 

16).

 

 

The REDIAL/PAUSE button

¡If this button is pressed during dialing, a pause will be inserted. If this

does not function properly.

button is pressed immediately after obtaining a dial tone, the last number

 

dialed will be redialed.

 

 

During programming, I cannot

¡Whole or part of the number is the same as another code or ID. Change

enter the activation code or

the number (see pages 41, 44 and 50).

the prohibitor ID.

 

 

 

Fax Transmission

PROBLEM

CAUSE & REMEDY

 

 

The other party complains

¡If your line has special telephone services such as call waiting, the

that letters on their received

service may have been activated during fax transmission. Connect the

document are distorted.

unit to a line that does not have such services.

 

¡An extension telephone on the same line is off the hook. Hang up and try

 

again.

 

 

The other party complains

¡The glass or rollers are dirty. Clean them (see page 71).

that dirty patterns or black

 

lines appear on their received

 

documents.

 

 

 

I cannot make an

¡Use the overseas transmission mode (see page 39).

international fax call.

¡Add two pauses at the end of the phone number (see page 36).

 

 

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