Fax Reception

PROBLEM

CAUSE & REMEDY

 

 

I cannot receive documents

¡The receive mode is set to the TEL mode. Set to the ANS/FAX,

automatically.

TEL/FAX or FAX mode.

 

¡The time to answer the call may be too long. Decrease the number of

 

rings (see pages 23, 24 and 26).

 

¡The greeting message is too long. Shorten the message (see page

 

54).

 

¡The junk mail prohibitor is set to on (see page 41).

 

 

The recording image is faint.

¡The sender transmitted a faint document. Request them to transmit a

 

clearer copy of the document.

 

 

The received document is blank.

¡The recording paper roll is installed incorrectly. Make sure that the

 

shiny side of the paper is facing down and re-install the paper (see

 

page 9).

 

 

Answering Device

PROBLEM

CAUSE & REMEDY

 

 

No voice messages have been

¡The memory is full. Erase some or all of the messages (see pages

recorded in the ANS/FAX mode.

29, 46 and 52).

 

 

I cannot retrieve recorded

¡Make sure that you use the remote operation ID correctly (see page

messages from a remote phone.

50).

 

 

Messages in the mailbox do not

¡The mailbox password is wrong. Enter the correct password (see

play back.

page 44).

 

 

Copying

PROBLEM

CAUSE & REMEDY

 

 

A dirty pattern or a black line ¡The glass or rollers are dirty. Clean them (see page 71). appears on the copied

documents.

The copied document is blank. ¡The recording paper roll is installed incorrectly. Make sure that the shiny side of the paper is facing down and re-install the paper (see page 9).

If a power failure occurs

¡This unit does not function during a power failure. ¡The memory contents will not be erased.

¡If the programmed start time has passed during a power failure, delayed transmission will be attempted after power is restored.

Troubleshooting Care Routine and

67