Panasonic KX-FL611 manual Fax sending, Fax receiving

8. Help

8.3.3 Fax – sending

Problem	Cause & Solution
I cannot send documents.	L The telephone line cord is connected to the EXT jack on the unit.
	Connect to the LINE jack (page 18).
	L The other party’s fax machine is busy or has run out of recording
	paper. Try again.
	L The other party’s machine is not a fax machine. Check with the
	other party.
	L The other party’s fax machine failed to answer the fax
	automatically. Send the fax manually (page 37).
I cannot send a fax	L Use the overseas transmission mode (feature #23 on page 50).
overseas.	L Add two pauses at the end of the telephone number or dial
	manually.
The other party complains	L If your line has special telephone services such as call waiting, the
that letters on their	service may have been activated during fax transmission. Connect
received document are	the unit to a line that does not have these services.
distorted or not clear.	L Another telephone on the same line is off the hook. Hang up the
	extension telephone and try again.
	L Try copying the document. If the copied image is clear, there may
	be something wrong with the other party’s machine.
The other party complains	L The glass or rollers are dirty with correction fluid, etc. Clean them
that black lines, white	(page 67). Please do not insert a document before correction fluid
lines or smudges appear	has dried completely.
on their received
document.
8.3.4 Fax – receiving

Problem	Cause & Solution
I cannot receive	L When you have a single telephone line and subscribe to a voice
documents.	mail service, you must also subscribe to a Distinctive Ring service
	(page 44).
	L The telephone line cord is connected to the EXT jack on the unit.
	Connect to the LINE jack (page 18).
I cannot receive	L The receiving mode is set to TEL mode. Set to FAX ONLY mode by
documents automatically.	pressing {AUTO ANSWER}.
	L The time taken to answer the call is too long. Decrease the number
	of rings before the unit answers a call (feature #06 on page 49).
The display shows	L The incoming call is not a fax. Change the receiving mode to TEL
“CONNECTING.....”, but	mode by pressing {AUTO ANSWER}.
faxes are not received.
A blank sheet is ejected.	L The other party placed the document in their fax machine the
	wrong way. Check with the other party.

58 For Fax Advantage assistance, call 1-800-435-7329.