8. Help
8.1Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 38).
COMMUNICATION ERROR (Code:
LA transmission or reception error occurred. Try again or check with the other party.
COMMUNICATION ERROR (Code: 43, 44)
LA line problem occurred. Connect the
telephone line cord to a different jack and try again.
LAn overseas transmission error occurred. Try using the overseas mode (feature #23, page 50).
DOCUMENT JAMMED
LThe document is jammed. Remove the jammed document (page 66).
ERROR-NOT YOUR UNIT (Code: 54, 59, 70)
LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.
JUNK FAX PROH. REJECT
LThe junk fax prohibitor feature of this unit rejected fax reception.
MEMORY FULL
LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 16) or clear the jammed paper (page 64).
NO DOCUMENT
LThe document was not fed into the unit properly.
OTHER FAX NOT RESPONDING
LThe other party’s fax machine is busy or has run out of recording paper. Try again.
LThe other party’s fax machine rings too many times. Send the fax manually (page 37).
LThe other party’s machine is not a fax
machine. Check with the other party.
LThe number you dialed is not in service.
PRESSED THE STOP KEY
L{STOP} was pressed and fax communication was canceled.
THE COVER WAS OPENED
LThe front cover was opened. Close it and try again.
OK
LFax transmission or reception was successful.
8.2Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
CALL SERVICE
LThere is something wrong with the unit. Contact our service personnel.
CHANGE DRUM
b
CHANGE SUPPLIES
LThere is something wrong with the drum unit. Replace the drum unit and the toner cartridge (page 61).
CHECK DOCUMENT
LThe document was not fed into the unit properly.
again.
CHECK DRUM
LThe drum unit is not inserted properly. Re- insert it correctly (page 12).
CHECK MEMORY
LThe memory (telephone numbers,
parameters, etc.) has been erased. Re- program.
COVER OPEN
LThe front cover is open. Close it.
54 | For Fax Advantage assistance, call |
