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Panasonic KX-FL613HK 8.3 When a function does not work, check here

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8. Help

48

Troubleshooting

8.3 When a function does not work, check here

8.3.1 Initial settings

8.3.2 General

Problem Cause & Solution

I cannot hear a dial tone. LThe telephone line cord is connected to the [EXT] jack on the unit.

Connect to the [LINE] jack (page 15).

LIf you use a splitter to connect the unit, remove the splitter and

connect the unit to the wall jack directly. If the unit operates

properly, check the splitter.

LDisconnect the unit from the telephone line and connect a known

working telephone. If the working telephone operates properly,

contact our service personnel to have the unit repaired. If the

working telephone does not operate properly, contact your

telephone company.

LThe power cord or telephone line cord is not connected. Check the

connections.

LIf you connected the fax machine through a computer modem,

connect the fax machine directly to a telephone line jack.

I cannot make calls. LThe dialling mode setting may be wrong. Change the setting

(feature #13 on page 40).

The unit does not ring. LThe ringer volume is turned OFF. Adjust it (page 16).

Problem Cause & Solution

The other party complains

they only hear a fax tone

and cannot talk.

LFAX ONLY mode is set. Tell the other party the number is only used

for faxes.

LChange to TEL mode (page 32) or TEL/FAX mode (page 33).

The {REDIAL/PAUSE}

button does not function

properly.

LIf this button is pressed during dialling, a pause will be inserted. If

pressed immediately after a dial tone is obtained, the last number

dialled will be redialled.

The receiving mode does

not function properly.

LThe Distinctive Ring is set (feature #31 on page 36).

During programming, I

cannot enter the code or

ID number.

LAll or part of the number is the same. Change the number: feature

#12 (page 40), #41 (page 42) and #49 (page 42).

The unit beeps. LRecording paper has run out. Press {STOP} to stop the beeps and

install paper.

FL613HK-PFQX2156ZA-en.book Page 48 Friday, January 7, 2005 5:54 PM

Contents

Main Operating Instructions FL613HK-PFQX2156ZA-en.PDF Page 1 Friday, January 7, 2005 5:54 PM Page Location of controls Page Important Information 3 Important safety instructions SAVE THESE INSTRUCTIONS CAUTION: Installation Important Information 4 For best performance Page Table of Contents 6 1. Introduction and Installation 2. Preparation 3. Telephone 4. Fax 5. Duplex Ring 1.1 Included accessories 1.2 Accessory information 1.2.1 Available accessories 1.3 Description of buttons 1.4 Overview 10 1.5 Toner cartridge and drum unit 1 2 3 4 1.6 Paper tray and paper tray cover 1 12 2 To remove the paper tray 1.7 Paper stacker 13 1.8 Document stacker 1.9 Handset cord 1.10 Recording paper 1 Page 2.1 Connections 16 2.2 Help function {SET}{A}{B} {SET}{HELP}{<}{>} 1 2 2.3 Adjusting volume 2.4 Date and time 2 4 5 7 2.5 Your logo {<}{>}{A}{B} To select characters with the dial keypad 2 4 2.6 Your fax number 2 4 6 To delete a number Page 21 3.1 Storing names and telephone numbers for the one-touch dial feature and 3.1.1 Storing one-touch dial item 2 3 5 3.2 Making a phone call using one-touch dial feature or navigator directory 3.2.1 Using one-touch dial feature 3.2.2 Using the navigator directory 3.3 Caller ID service 3.3.1 How Caller ID is displayed 24 To confirm caller information by printing the Caller ID list {CALLER ID PRINT} 3.4 Viewing and calling back using caller information 2 3 To change the way caller information is displayed Display while viewing 3.5 Storing caller information into the one- touch dial feature and 2 3 4 Page 27 4.1 Sending a fax manually {MONITOR} {REDIAL/PAUSE} {RESOLUTION} {QUICK SCAN START} 4.2 Documents you can send 29 4.3 Sending a fax using one-touch dial feature and 1 2 3 4 4.4.2 Adding a new item into the broadcast memory 4.4.3 Erasing a stored item from the broadcast memory 4.4.4 Sending the same document to pre-programmed parties 4.5 Selecting the way to use your fax machine 4.5.1 Use only as a fax 4.5.2 Use as a telephone and/or fax 4.5.3 Mostly phone calls 4.5.4 With answering machine 4.6 Receiving a fax manually Auto answer OFF 4.6.1 Activating TEL mode How to receive phone calls and faxes To stop receiving How to receive faxes with an extension telephone 4.7 Receiving a fax automatically Auto answer ON 4.7.1 Activating FAX ONLY mode 1 2 How faxes are received 4.8 Using the unit with an answering machine 1 4.8.1 Setting up the fax machine and an answering machine 1 2 4.10 Black list function 5.1 Using with the ring detection feature 6. Copy 37 6.1 Making a copy {RESOLUTION} 1 2 3 6. Copy 38 To collate multiple copies 7.1 Programming 7.1.1 Programming basic features 7.1.2 Programming advanced features 7.2 Basic features 7.3 Advanced features Page 43 7.4 Direct commands for programming features 2 3 5 7.4.1 Program code and direct command button Page 8.1 Error messages Reports 8.2 Error messages Display Page Page 8.3 When a function does not work, check here 8.3.1 Initial settings 8.3.2 General 8.3.3 Fax sending 8.3.4 Fax receiving 8.3.5 Copying 8.3.6 Using an answering machine ABC 8.3.7 If a power failure occurs 52 8.4 Replacing the toner cartridge and the drum unit 1 2 3 4 53 5 6 7 8.5 Recording paper jam 8.5.1 When the recording paper has jammed in the unit 55 1 2 Page 8.5.2 When the recording paper is not fed into the unit properly 8.6 Document jams - sending 58 8.7 Cleaning the inside of the unit 1 2 3 4 Page 60 9.1 Reference lists and reports {SET} 1 2 3 9.2 Specifications Recording paper specifications Note for recording paper: Toner life Drum life 10. Index 64 10.1 Index # A B C 10. Index 65 S T V Page Page 2/2 PFQX21 56ZA PFQX2156ZA