When a function does not work, check here | Panasonic KX-FL613HK

8. Help

8.3 When a function does not work, check here

8.3.1 Initial settings

Problem	Cause & Solution
I cannot hear a dial tone.	L The telephone line cord is connected to the [EXT] jack on the unit.
	Connect to the [LINE] jack (page 15).
	L If you use a splitter to connect the unit, remove the splitter and
	connect the unit to the wall jack directly. If the unit operates
	properly, check the splitter.
	L Disconnect the unit from the telephone line and connect a known
	working telephone. If the working telephone operates properly,
	contact our service personnel to have the unit repaired. If the
	working telephone does not operate properly, contact your
	telephone company.
	L The power cord or telephone line cord is not connected. Check the
	connections.
	L If you connected the fax machine through a computer modem,
	connect the fax machine directly to a telephone line jack.

I cannot make calls.	L The dialling mode setting may be wrong. Change the setting
	(feature #13 on page 40).

The unit does not ring.	L The ringer volume is turned OFF. Adjust it (page 16).

8.3.2 General

Problem	Cause & Solution
The other party complains	L FAX ONLY mode is set. Tell the other party the number is only used
they only hear a fax tone	for faxes.
and cannot talk.	L Change to TEL mode (page 32) or TEL/FAX mode (page 33).

The {REDIAL/PAUSE}	L If this button is pressed during dialling, a pause will be inserted. If
button does not function	pressed immediately after a dial tone is obtained, the last number
properly.	dialled will be redialled.

The receiving mode does	L The Distinctive Ring is set (feature #31 on page 36).
not function properly.

During programming, I	L All or part of the number is the same. Change the number: feature
cannot enter the code or	#12 (page 40), #41 (page 42) and #49 (page 42).
ID number.

The unit beeps.	L Recording paper has run out. Press {STOP} to stop the beeps and
	install paper.

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Panasonic KX-FL613HK operating instructions When a function does not work, check here, Initial settings, General

Contents

Operating Instructions How to use the operating instructions Open Station keys B Location of controlsButtons Listed in alphabetical order Copyright Thank you for purchasing a Panasonic fax machineFor your future reference Important safety instructions Installation For best performance Recording paper Routine care Introduction Installation Feature and navigator directory Included accessories Quantity Description of buttons Accessory informationAvailable accessories BStation keys Overview 3 4 5 9 j k l Toner cartridge and drum unit Toner save feature Paper tray and paper tray cover Paper stacker To remove the paper tray Document stacker Handset cord Recording paper Correct Connections EXT jack Adjusting volume Help function Date and time Your logo Your fax number To erase all numbers, press and hold Storing one-touch dial item Storing navigator directory items Editing a stored item Using one-touch dial featureUsing the navigator directory Erasing a stored item Caller ID service How Caller ID is displayed Editing a caller’s telephone number before calling back Viewing and calling back using caller informationPrinting the Caller ID list Erasing specific caller information This feature is not available in the following casesErasing all caller information To insert a number Telephone Sending a fax manually Documents you can send Broadcast transmission Programming items into the broadcast memory Press Directory Program to exit To cancel broadcast transmissionErasing a stored item from the broadcast memory Use as a telephone and/or Fax Selecting the way to use your fax machineUse only as a fax Mostly phone calls How to receive faxes with an extension telephone Activating TEL modeHow to receive phone calls and faxes Receiving a fax manually Auto answer Silent fax recognition ring setting feature #30 on Activating FAX only modeActivating TEL/FAX mode Receiving a fax automatically Auto answer on Receiving a voice message and fax document in one call Using the unit with an answering machineSetting up the fax machine and an answering machine Black list function To erase a programmed phone number Using with the ring detection feature Answer on More copying features Making a copy To collate multiple copies Advance Settings Programming basic featuresProgramming advanced features Programming Basic features Advanced features Code #49 Setting the auto disconnection Code #44 Setting the memory reception alertCode #46 Setting friendly reception Code #58 Setting the scan contrast Direct commands for programming features Program code and direct command button #25 Delayed send 1ON #13 Dialling mode2OFF #23 Overseas mode #30 Silent fax ring setting Communication Error Code 40-42, 46-72, FF Error messages ReportsError messages Display Communication Error Code 43 Drum Life Over Replace Drum Change Supplies Modem ErrorPolling Error Failed Pick UP Toner LOW Change Supplies Transmit ErrorToner Empty Change Supplies Warm UP General When a function does not work, check hereInitial settings Fax sending Fax receiving Copying Using an answering machine If a power failure occurs Fuser unit 3 gets hot. Do not touch it Replacing the toner cartridge and the drum unitToner LOW Toner Empty Help Has jammed in the unit When the recording paperRecording paper jam Waste disposal method Remove the jammed paper Lift both green levers 1 forward until they stop When the recording paper is not fed into the unit properly Document jams sending Cleaning the inside of the unit Help Reference lists and reports Specifications Toner life Recording paper specifications Recording paper sizeRecording paper weight Drum life Index Index Page Page Global web site PFQX2156ZA CM0105DT02/2