8. Help
8.1Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following communication messages will be printed on the sending and journal reports (page 23).
COMMUNICATION ERROR (Code:
LA transmission or reception error occurred. Try again or check with the other party.
COMMUNICATION ERROR (Code: 43, 44)
LA line problem occurred. Connect the
telephone line cord to a different jack and try again.
LAn overseas transmission error occurred. Try using the overseas mode (feature #23, page 35).
DOCUMENT JAMMED
LThe document is jammed. Remove the jammed document (page 48).
ERROR-NOT YOUR UNIT (Code: 54, 59, 70)
LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.
MEMORY FULL
LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 11) or clear the jammed paper (page 45).
NO DOCUMENT
LThe document was not fed into the unit properly.
OTHER FAX NOT RESPONDING
LThe other party’s fax machine is busy or has run out of recording paper. Try again.
LThe document was not fed properly. Re- insert the document and try again.
LThe other party’s fax machine rings too many times. Send the fax manually (page 23).
LThe other party’s machine is not a fax machine. Check with the other party.
LThe number you dialled is not in service.
PRESSED THE STOP KEY
L{STOP}was pressed and fax communication was cancelled.
OK
LFax communication was successful.
8.2Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
CALL SERVICE
CALL SERVICE 2
LThere is something wrong with the unit. Contact our service personnel.
CHECK DOCUMENT
LThe document was not fed into the unit properly.
again.
LAttempted to transmit a document longer than 600 mm. Press {STOP} to remove the
document. Divide the document into two or more sheets and try again.
CHECK FILM
LThe ink film is empty. Replace the ink film
with a new one (page 10).
LThe ink film is not installed. Install it (page 9). L The ink film is slack or creased. Tighten it
(see step 5 on page 9).
CHECK MEMORY
L The memory (telephone numbers, parameters, etc.) has been erased. Re- program.
CHECK PAPER
LThe recording paper is not installed or the unit has run out of paper. Install paper and
press {START} to clear the message.
LThe recording paper was not fed into the unit properly (page 47). Reinstall paper (page 11) and press {START} to clear the message.
LThe recording paper has jammed near the recording paper entrance. Clear the jammed paper (page 45) and press {START} to clear the message.
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