8. Help
immediately after a dial tone is obtained, the last number dialled will be redialled.
The receiving mode does not function properly.
LThe Distinctive Ring is set (feature #31, page 31).
During programming, I cannot enter the code or ID number.
LAll or part of the numbers are the same as another code or ID. Change the number:
–fax activation code: feature #41 on page 36.
The ink film runs out quickly.
LEven if there are only a few sentences, every page that comes out of the machine is considered as a full page.
LTurn off the following features:
–sending report: feature #04 on page 35.
–journal report: feature #22 on page 35.
–Caller ID list: feature #26 on page 36.
The unit beeps.
LRecording paper/ink film has run out. Press {STOP} to stop the beeps and install paper/ink film.
8.3.3 Fax – sending
I cannot send documents.
LThe telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 13).
LThe other party’s fax machine is busy or has run out of recording paper. Try again.
LThe other party’s machine is not a fax machine. Check with the other party.
LThe other party’s fax machine failed to answer the fax automatically. Send the fax manually (page 23).
I cannot send a fax overseas.
LUse the overseas transmission mode of
feature #23 (page 35).
LAdd two pauses at the end of the telephone number or dial manually.
The other party complains that letters on their received document are distorted or not clear.
LIf your line has special telephone services such as call waiting, the service may have been activated during fax transmission.
Connect the unit to a line that does not have these services.
LAn extension telephone on the same line is
off the hook. Hang up the extension telephone and try again.
LTry copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.
The other party complains that smudges or black lines appear on their received document.
LThe scanner glass, white plate or rollers are dirty with correction fluid, etc. Clean them (page 49). Please do not insert the document before correction fluid has dried completely.
8.3.4 Fax – receiving
I cannot receive documents.
LThe telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 13).
LThe ink film is empty. Replace the ink film with a new one (page 10).
I cannot receive documents automatically.
LThe receiving mode is set to TEL mode. Change the receiving mode to FAX ONLY
mode (page 29).
LThe time taken to answer the call is too long. Decrease the number of rings in feature #06 (page 35).
The display shows “CONNECTING.....”, but
faxes are not received.
LThe incoming call is not a fax. Change the receiving mode to TEL mode (page 28).
A blank sheet is ejected.
LIf a blank sheet is ejected after the received document is printed out, the size of the document sent by the other party is as large as, or larger than the recording paper, or the receiving reduction rate is not programmed
correctly. Program the proper rate in feature #36 (page 36).
LThe other party placed the document in their fax machine the wrong way. Check with the other party.
A white line or a smudge appears on your recording paper.
LThe scanner glass, white plate or rollers are dirty with correction fluid, etc. Clean them
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