Panasonic KX-FT901BX manual Fax receiving, Copying

10. Help

Connect the unit to a line that does not have these services.

LAn extension telephone on the same line is

off the hook. Hang up the extension telephone and try again.

LTry copying the document. If the copied image is clear, there may be something

wrong with the other party’s machine.

LAdjust the original mode using feature #58 (page 49).

The other party complains that black lines, white lines or smudges appear on their received document.

LThe scanner glass or rollers are dirty with correction fluid, etc. Clean them (page 57). Please do not insert the document before correction fluid has dried completely.

10.3.4 Fax – receiving

I cannot receive documents.

LThe telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 5) (KX-FT901/KX-FT903 only).

I cannot receive documents automatically.

LThe receiving mode is set to TEL mode. Change the receiving mode:

–KX-FT901/KX-FT903: FAX ONLY mode (page 36) or TEL/FAX mode (page 36).

–KX-FT907:TAD/FAX mode (page 35),

FAX ONLY mode (page 36) or TEL/FAX mode (page 36).

LThe time taken to answer the call is too long.

Decrease the number of rings in feature #06 (page 47) (KX-FT907 only), #07 (page 47), #09 (page 47) and/or #30 (page 48).

LThe greeting message is too long. Record a shorter message (page 40) (KX-FT907 only).

The display shows “CONNECTING.....”, but

faxes are not received.

LThe receiving mode is set to FAX ONLY mode and the incoming call is not a fax. Change the receiving mode:

–KX-FT901/KX-FT903: TEL mode (page 34) or TEL/FAX mode (page 36).

–KX-FT907: TAD/FAX mode (page 35), TEL mode (page 34) or TEL/FAX mode (page 36).

A blank sheet is ejected.

LThe recording paper is not installed correctly. Make sure that the shiny side of the paper is facing down and re-install the paper (page 6).

LThe other party placed the document in their fax machine the wrong way. Check with the other party.

The printing quality is poor.

LThe thermal head is dirty. Clean it (page 58). L If documents can be copied properly, the unit

is working normally. The other party may have sent a faint document or there may be something wrong with the other party’s machine. Ask them to send a clearer copy of the document or to check their fax machine.

L If documents are not clear when you copy, adjust the print contrast using feature #59 (page 49).

The other party complains that they cannot send a document.

LThe receiving mode is set to TEL mode. Receive the document manually (page 34) or change the receiving mode:

–KX-FT901/KX-FT903: FAX ONLY mode (page 36) or TEL/FAX mode (page 36).

–KX-FT907: TAD/FAX mode (page 35), FAX ONLY mode (page 36) or TEL/FAX

mode (page 36).

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 6) or clear the jammed paper (page 55) (KX- FT903/KX-FT907 only).

I cannot select the desired receiving mode.

LIf you want to set TAD/FAX mode (KX-FT907 only), FAX ONLY mode or TEL/FAX mode, set the desired mode using feature #05 (page

47), and press {AUTO ANSWER} repeatedly to select the desired mode.

LIf you want to set TEL mode, press {AUTO ANSWER} repeatedly to select TEL mode.

10.3.5 Copying

The unit will not make a copy.

LYou cannot make a copy during a

programming. Make the copy after programming.

LYou cannot make a copy during a telephone conversation.

A black line, a white line or smudge appears on the copied document.

LThe scanner glass or rollers are dirty with correction fluid, etc. Clean them (page 57). Please do not insert the document before correction fluid has dried completely.

54