4.1.1 Troubleshooting

Problem

A reorder tone is audible or "Restricted" is displayed.

I cannot make an outside call using the One-touch Dialing button or speed dialing.

I cannot remember the feature numbers.

While talking to an outside party, the line is disconnected.

Redialing does not function.

I cannot have a conversation using the Bluetooth headset.

I cannot register, de-register, or confirm the ID of the Bluetooth headset.

The PC and fax machine communication failed.

I do not want to show my telephone number to the calling or called party’s telephone.

I want to show my telephone number to the calling or called party’s telephone.

Remedy

The telephone is locked.

Unlock your telephone. ( 1.3.24 Extension Dial Lock, 2.1.5 Remote Extension Dial Lock)

Toll restriction is activated.

Consult your manager or dealer.

An account code is required. ( 1.3.2 Account Code Entry, 1.3.68 Verification Code Entry, 1.3.74 Walking COS)

A line access number was not stored.

A line access number is required for outside calls.

( 1.2.1 Making Calls, 3.1.4 Customizing the Buttons)

If the feature numbers have been changed from the default values, write the new feature numbers in the table in "4.2.1 Feature Number Table".

Ask your dealer to change the feature numbers for easier use.

The time limit has run out. ( 1.3.11 Call Transfer, 1.3.16 Conference, Unattended)

Consult your dealer to extend the time limit, if necessary.

The stored number was more than 32 digits or an

extension number. ( 1.3.59 Redial, Last Number)

Make sure that the headset is properly registered to the module.

Make sure that the headset is properly charged according to the manual of the headset.

Remove the wired headset from the headset jack. Priority is given to the wired headset when both are connected.

Make sure that the module is properly installed in the IP-PT/DPT.

An indication tone may have interrupted

communication. ( 1.3.17 Data Line Security)

( 1.3.53 Private Network Features—CLIR (Calling Line Identification Restriction), 1.3.55 Private Network Features—COLR (Connected Line Identification Restriction))

( 1.3.52 Private Network Features—CLIP (Calling Line Identification Presentation), 1.3.54 Private Network Features—COLP (Connected Line Identification Presentation), 1.3.56 Private Network Features—Displaying Your Telephone Number on the Called Party’s Telephone)

Document Version 2008-10

Operating Manual

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Panasonic KX-TDE600 manual Toll restriction is activated, Stored number was more than 32 digits or an