4.1.1 Troubleshooting

Problem

I cannot send a call waiting tone to the dialed extension.

I forgot the password.

The background music started suddenly.

I do not want to display a number which is stored in memory.

I want to confirm my extension number.

The date and time are not correct.

The display is not shown well.

I want to distinguish the tones.

The MESSAGE button light lit.

An SDN button on my extension does not work.

Remedy

The other party has not set the Call Waiting feature.

( 1.3.13 Call Waiting Tone, 1.3.45 OHCA (Off-hook Call Announcement), 1.3.77 Whisper OHCA)

The other party has set Data Line Security.

( 1.3.17 Data Line Security)

Ask the manager to assist you.

( 2.1.1 Dial Tone Transfer)

Turn off the music.

( 1.3.5 BGM (Background Music), 2.1.2 External BGM (Background Music))

Conceal the number.

( Storing New Names and Numbers, 3.1.4 Customizing the Buttons)

( Your Extension Number in 1.1.1 Before Operating the Telephones)

Set the date and time by system programming.

( [000] Date & Time in 3.3.2 System Programming)

Change the Display contrast level.

( 3.1.2 Personal Programming)

( To distinguish the ringing tones for each CO, ICD Group, PDN, SDN, or INTERCOM button (Digital proprietary telephone only), 3.1.4 Customizing the Buttons)

Another extension left you a message waiting indication while you were on the phone or away from your desk.

A PDN button is not assigned on the extension corresponding to your SDN button.

Create a PDN button on the desired extension.

( 3.1.4 Customizing the Buttons)

192

Operating Manual

Document Version 2008-10

Page 192
Image 192
Panasonic KX-TDE600 manual Other party has set Data Line Security, Set the date and time by system programming