Useful Information

Answering system

Problem

The unit does not record new messages.

I cannot operate the answering system remotely.

The unit does not emit the specified number of rings.

Cause/solution

RThe answering system is turned off. Turn it on (page 56).

RThe answering system does not answer or record calls from cellular lines.

RThe message memory is full. Erase unnecessary messages (page 57).

RThe recording time is set to Greeting only. Change the setting (page 62).

RIf you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit’s number of rings setting or contact your service provider/telephone company (page 62).

RThe answering system will not answer incoming calls while:

the base unit or 2 or more handsets are on a cellular call or an intercom call.

a headset is in use.

Caller information is recorded in the caller list.

RThe remote access code is not set. Set the remote access code (page 60).

RYou are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 60).

RThe answering system is turned off. Turn it on (page 61).

RYou cannot operate the answering system when calling a cellular phone paired to the base unit.

RIf the first ring is turned off, the number of rings decreases by 1 from the specified number of rings.

Bluetooth PIN

Problem

I cannot remember the PIN.

Cause/solution

RChange the PIN using the following method. 1 MMENUN#619

2 *7000

3 Enter the new 4-digit PIN. a MOKN

4 Enter the new 4-digit PIN again. a MSAVEN a MOFFN

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG7845, KX-TG7873, KX-TG7875, KX-TG7841, KX-TG7871, KX-TG7843, KX-TG7872, KX-TG7842 Answering system, Bluetooth PIN