Panasonic KX-TG365SK, KX-TG385SK, KX-TG7841, KX-TG7842, KX-TG7843, KX-TG7844, KX-TG7845, KX-TG7871, KX-TG7872, KX-TG7873, KX-TG7875, KXTG7872S, KXTG7873S, KXTG7874S, KXTG7875S 1 2 3 4

Answering system

Problem Cause/solution

The unit does not record new

messages.

RThe answering system is turned off. Turn it on (page 56).

RThe answering system does not answer or record calls

from cellular lines.

RThe message memory is full. Erase unnecessary

messages (page 57).

RThe recording time is set to “Greeting only”. Change

the setting (page 62).

RIf you subscribe to a voice mail service, messages are

recorded by your service provider/telephone company,

not your telephone. Change the unit’s number of rings

setting or contact your service provider/telephone

company (page 62).

RThe answering system will not answer incoming calls

while:

– the base unit or 2 or more handsets are on a cellular

call or an intercom call.

– a headset is in use.

Caller information is recorded in the caller list.

I cannot operate the answering

system remotely.

RThe remote access code is not set. Set the remote

access code (page 60).

RYou are entering the wrong remote access code. If you

have forgotten your remote access code, enter the

remote access code setting to check your current code

(page 60).

RThe answering system is turned off. Turn it on (page 61).

RYou cannot operate the answering system when calling a

cellular phone paired to the base unit.

The unit does not emit the

specified number of rings.

RIf the first ring is turned off, the number of rings decreases

by 1 from the specified number of rings.

Bluetooth PIN

Problem Cause/solution

I cannot remember the PIN. RChange the PIN using the following method.

1MMENUN#619

2*7000

3Enter the new 4-digit PIN. a MOKN

4Enter the new 4-digit PIN again. a MSAVEN a MOFFN

For assistance, please visit http://www.panasonic.com/help 75

Useful Information

TG78xx(en)_1210_ver101.pdf 75 2012/12/10 21:19:32

Contents

Main Operating Instructions Before initial use, see Getting Started on page 10. Page Model composition Accessory information Supplied accessories Additional/replacement accessories Expanding your phone system Bluetooth devices Trademarks For your safety WARNING Power connection Installation Operating safeguards Important safety instructions For best performance Base unit location/avoiding noise Environment Routine care Other information Notice for product disposal, transfer, or return Notice ENERGY STAR (for KX-TG7841 series) Specifications Setting up Connections 10 Getting Started Battery installation Rechargeable Ni-MH ONLY Battery charging Confirm Charging is displayed. Note when setting up Intelligent eco mode Controls 12 Handset Getting Started Base unit Getting Started Charging the cellular phone by USB Belt clip 14 Display/Indicators Handset display items Getting Started Base unit display items CELL 1/CELL 2 indicators on the base unit Initial settings Link to cell feature Pairing a cellular phone 1 2 3 Link to cell settings Selecting which unit receives cellular calls 18 1 2 1 Connecting/disconnecting the cellular phone manually 2 Cellular line only mode (If you do not use the landline) 1 2 Page Making cellular calls Making landline calls Answering calls Useful features during a call Mute 1 2 Flash for landline calls For call waiting or Call Waiting Caller ID service users Handset noise reduction Handset equalizer 24 1 2 3 4 Call share Power back-up operation for landline Panasonic Ni-MH battery performance (supplied batteries) during power back-up mode Making calls during a power failure 1 2 3 4 Page Making cellular calls Making landline calls Answering calls 1 2 3 Adjusting the base unit ringer volume 1 Page Page Shared phonebook Adding entries 32 1 2 3 4 Page Page Speed dial Programmable settings Page Page Page Page Page n Base unit Page Special programming Alarm 1 2 3 4 5 6 Page Page Registering a unit Using Caller ID service Caller ID features 48 Missed calls Phonebook name display Caller list Editing a callers phone number before calling back 1 50 5 3 Page Copying phonebook from a cellular phone (phonebook transfer) 1 52 2 3 Text message alert Text message alert settings 1 3 Using a Bluetooth wireless headset (optional) for landline calls Pairing a headset to the base unit 1 54 2 3 Page Answering system for landline Memory capacity (including your greeting message) 56 Turning the answering system on/off 1 Listening to messages using the base unit Erasing all messages Listening to messages using the handset 1 2 Operating the answering system Calling back (Caller ID subscribers only) Advanced new message alerting features Erasing the set phone number 1 2 3 4 Activating/inactivating the remote access code to play messages 60 Remote operation Remote access code 1 2 Deactivating remote operation Using the answering system remotely 1 Answering system settings Number of rings before the unit answers a call 1 For voice mail service subscribers Callers recording time 1 62 Selecting Greeting only Voice mail service for landline Storing the voice mail (VM) access number PPPP 8888 1 2 1-222-333-4444 VM access number Pauses Password Page Intercom Handset locator Transferring calls, conference calls 5 1 66 2 3 Wall mounting Base unit 1 Screws Hook AA Error messages Troubleshooting General use Programmable settings Battery recharge Making/answering calls, intercom Caller ID/Talking Caller ID Using Bluetooth devices Page Answering system Bluetooth PIN 1 2 3 4 Liquid damage FCC and other information i Page Gua Rpida Espaola Conexiones Instalacin de la batera/Carga de las bateras SOLO bateras Ni-MH recargables {7}{8} Bajar volumen {^} Cambio de idioma (predeterminado: English ) Fecha y hora (Auricular) Cmo grabar el mensaje de saludo del contestador de llamadas para la lnea terrestre (Auricular) ] Operaciones bsicas Page Operaciones bsicas Cmo usar dispositivos Bluetooth Cmo emparejar un audfono con la unidad base Cmo operar un audfono inalmbrico con Bluetooth usando una lnea terrestre Cmo usar dispositivos Bluetooth Aparee usando el auricular. Emparejamiento Preguntas frecuentes Pregunta Causa y solucin Page Warranty (For United States and Puerto Rico) Limited Warranty Coverage One (1) Year Panasonic Telephone Products Limited Warranty Appendix Limited Warranty Limits And Exclusions 92 When you ship the product Appendix Index Index Page Page IMPORTANT!