Panasonic KX-TG365SK, KX-TG385SK, KX-TG7841, KX-TG7842, KX-TG7843, KX-TG7844, KX-TG7845, KX-TG7871, KX-TG7872, KX-TG7873, KX-TG7875, KXTG7872S, KXTG7873S, KXTG7874S, KXTG7875S Troubleshooting

Display message Cause/solution

Use rechargeable battery. RA wrong type of battery such as Alkaline or

Manganese was inserted. Use only the rechargeable

Ni-MH batteries noted on page 4, 7.

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s

AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,

and then insert the batteries into the handset again.

General use

Problem Cause/solution

The handset does not turn on

even after installing charged

batteries.

RPlace the handset on the base unit or charger to turn on

the handset.

The unit does not work. RMake sure the batteries are installed correctly (page 11).

RFully charge the batteries (page 11).

RCheck the connections (page 10).

RUnplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.

RThe handset has not been registered to the base unit.

Register the handset (page 47).

I cannot pair a cellular phone to

the base unit.

RDepending on the compatibility of the cellular phone, you

may not be able to pair it to the base unit. Confirm that

your cellular phone supports the hands-free profile (HFP)

specification.

RConfirm that the Bluetooth feature of your cellular phone

is turned on. You may need to turn this feature on

depending on your cellular phone.

RThe Bluetooth technology on your cellular phone may not

be functioning normally. Turn off and on your cellular

phone.

RIf your cellular phone is already connected to another

Bluetooth device such as a Bluetooth headset, turn it off

or disconnect it from your cellular phone.

RSome cellular phones may require you to enter the base

unit PIN to pairing. Confirm that you entered the correct

PIN.

For assistance, please visit http://www.panasonic.com/help 69

Useful Information

TG78xx(en)_1210_ver101.pdf 69 2012/12/10 21:19:31

Contents

Main Operating Instructions Before initial use, see Getting Started on page 10. Page Model composition Accessory information Supplied accessories Additional/replacement accessories Expanding your phone system Bluetooth devices Trademarks For your safety WARNING Power connection Installation Operating safeguards Important safety instructions For best performance Base unit location/avoiding noise Environment Routine care Other information Notice for product disposal, transfer, or return Notice ENERGY STAR (for KX-TG7841 series) Specifications Setting up Connections 10 Getting Started Battery installation Rechargeable Ni-MH ONLY Battery charging Confirm Charging is displayed. Note when setting up Intelligent eco mode Controls 12 Handset Getting Started Base unit Getting Started Charging the cellular phone by USB Belt clip 14 Display/Indicators Handset display items Getting Started Base unit display items CELL 1/CELL 2 indicators on the base unit Initial settings Link to cell feature Pairing a cellular phone 1 2 3 Link to cell settings Selecting which unit receives cellular calls 18 1 2 1 Connecting/disconnecting the cellular phone manually 2 Cellular line only mode (If you do not use the landline) 1 2 Page Making cellular calls Making landline calls Answering calls Useful features during a call Mute 1 2 Flash for landline calls For call waiting or Call Waiting Caller ID service users Handset noise reduction Handset equalizer 24 1 2 3 4 Call share Power back-up operation for landline Panasonic Ni-MH battery performance (supplied batteries) during power back-up mode Making calls during a power failure 1 2 3 4 Page Making cellular calls Making landline calls Answering calls 1 2 3 Adjusting the base unit ringer volume 1 Page Page Shared phonebook Adding entries 32 1 2 3 4 Page Page Speed dial Programmable settings Page Page Page Page Page n Base unit Page Special programming Alarm 1 2 3 4 5 6 Page Page Registering a unit Using Caller ID service Caller ID features 48 Missed calls Phonebook name display Caller list Editing a callers phone number before calling back 1 50 5 3 Page Copying phonebook from a cellular phone (phonebook transfer) 1 52 2 3 Text message alert Text message alert settings 1 3 Using a Bluetooth wireless headset (optional) for landline calls Pairing a headset to the base unit 1 54 2 3 Page Answering system for landline Memory capacity (including your greeting message) 56 Turning the answering system on/off 1 Listening to messages using the base unit Erasing all messages Listening to messages using the handset 1 2 Operating the answering system Calling back (Caller ID subscribers only) Advanced new message alerting features Erasing the set phone number 1 2 3 4 Activating/inactivating the remote access code to play messages 60 Remote operation Remote access code 1 2 Deactivating remote operation Using the answering system remotely 1 Answering system settings Number of rings before the unit answers a call 1 For voice mail service subscribers Callers recording time 1 62 Selecting Greeting only Voice mail service for landline Storing the voice mail (VM) access number PPPP 8888 1 2 1-222-333-4444 VM access number Pauses Password Page Intercom Handset locator Transferring calls, conference calls 5 1 66 2 3 Wall mounting Base unit 1 Screws Hook AA Error messages Troubleshooting General use Programmable settings Battery recharge Making/answering calls, intercom Caller ID/Talking Caller ID Using Bluetooth devices Page Answering system Bluetooth PIN 1 2 3 4 Liquid damage FCC and other information i Page Gua Rpida Espaola Conexiones Instalacin de la batera/Carga de las bateras SOLO bateras Ni-MH recargables {7}{8} Bajar volumen {^} Cambio de idioma (predeterminado: English ) Fecha y hora (Auricular) Cmo grabar el mensaje de saludo del contestador de llamadas para la lnea terrestre (Auricular) ] Operaciones bsicas Page Operaciones bsicas Cmo usar dispositivos Bluetooth Cmo emparejar un audfono con la unidad base Cmo operar un audfono inalmbrico con Bluetooth usando una lnea terrestre Cmo usar dispositivos Bluetooth Aparee usando el auricular. Emparejamiento Preguntas frecuentes Pregunta Causa y solucin Page Warranty (For United States and Puerto Rico) Limited Warranty Coverage One (1) Year Panasonic Telephone Products Limited Warranty Appendix Limited Warranty Limits And Exclusions 92 When you ship the product Appendix Index Index Page Page IMPORTANT!