Manuals / Panasonic / Communications / Answering Machine

Panasonic KX-TG9471B, KX-TG9472B, KXTG9472B Error messages, Display message, Cause/solution

Models: KX-TG9471B KXTG9471B KX-TG9472B KXTG9472B

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Useful Information

Error messages

Display message

Busy

Check tel line 1

Check tel line 2

Error!!

Failed

Incomplete

Memory full

Messages full

No link to base. Reconnect AC adaptor.

Use rechargeable battery.

You must first subscribe to Caller ID.

Cause/solution

R The called unit is in use.

R Other units are in use and the system is busy. Try again later. R Privacy mode is on for the call you tried to join (page 17).

R The handset you are using is too far from the base unit. Move closer and try again.

R The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 8).

R If you use the unit as a single-line telephone only, erase the message as follows:

To erase “Check tel line 1”, press MMENUN. a #189 To erase “Check tel line 2”, press MMENUN. a #190 When a power failure occurs, the message is displayed again.

Erase again as above.

R Recording was too short. Try again.

R Phonebook copy failed (page 25). Confirm the other unit (the receiver) is in standby mode and try again.

R Phonebook copy is incomplete. The receiver’s phonebook memory is full. Erase the unwanted phonebook entries (page 24) from the other unit (the receiver) and try again.

R The phonebook memory is full. Erase unwanted entries (page 24). R Message memory is full. Erase unwanted messages (page 36,

37).

R Message memory is full. Erase unwanted messages (page 36, 37).

R The handset has lost communication with the base unit. Move closer to the base unit and try again.

R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.

R The handset’s registration may have been canceled. Re-register the handset (page 31).

R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4,6.

R You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed.

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG9471B, KX-TG9472B, KXTG9472B, KXTG9471B operating instructions Error messages, Display message, Cause/solution

Contents

Before initial use, see Getting Started on Table of Contents Accessory information Supplied accessoriesModel composition Additional/replacement accessories Accessory item Order numberExpanding your phone system Telephone Plug-in for Microsoft Office Outlook overview System capabilitiesMaximum of 5 parties are available Following operations are possible simultaneouslyFor your safety Important safety instructions Connecting the AC adaptor/corded handset Setting upConnecting the telephone line cord Correct WrongIf you subscribe to a DSL/ADSL service Battery installationIf you use the unit as a single-line telephone only Battery charging During a power failureBattery level Icon Base unit ControlsBelt clip Display/indicatorsHandset Moffn Mpausen MredialnUSB indicator on the base unit Initial settingsLine 1 indicator/LINE 2 indicator on Date and timePage Making calls Adjusting the ringer volume Useful features during a callAnswering calls Temporary ringer offTemporary tone dialing for rotary/ pulse service users For call waiting or Call Waiting Caller ID service usersPrivacy mode MuteUsing the other line during a call Temporarily turning call privacy on/offMbN Privacy a Mselectn MbN On or Off a Mselectn Telephone Plug-in settings Installing the Telephone Plug-inSystem requirements Connecting a computer to the base unit with mini USB cable Making a call from Telephone Plug-inMaking a call from the Microsoft Outlook contact list Making a call by entering a phone number in the toolbar Making a call from the caller listMaking a call from the redial list Hanging up a callTelephone Plug-in toolbar settings Telephone Plug-in pop-up window for incoming callCaller Information ----B Adding entries Base unit/handset phonebookGroups MaddnEditing entries Finding and calling from a phonebook entryErasing entries MgroupnChain dial Copying phonebook entriesCopying an entry MoffnDisplay the menu tree and direct command code table Programmable settingsHandset Main menu Answering device Sub-menu Settings Code Sub-menu Settings Code#303 #211#237 #201#238 #101#130 #194#131 #110Mselectn a Moffn AlarmOperating additional units Registering a unitRegistering a handset to the base unit Additional handsetsCaller ID features Using Caller ID serviceCaller list Ringer IDEditing a caller’s phone number before calling back Caller ID number auto edit featureErasing selected caller information McallnErasing all caller information Storing caller information to the phonebookMsaven Answering system Turning the answering system on/offGreeting message Playing back the greeting message Listening to messages using the base unitCalling back Caller ID subscribers only Erasing all messagesOperating the answering system Listening to messages using the handsetUsing the answering system remotely Remote commandsVoice guidance Handset Moffn For voice mail service subscribers Answering system settingsTurning on the answering system remotely Number of rings before the unit answers a callCaller’s recording time Voice Mail message indication Voice mail serviceVoice mail VM tone detection Turning VM tone detection on/offHandset locator IntercomTransferring calls Making an intercom callConference call with 2 outside calls Conference callsConference call with an outside call and an intercom call Answering a transferred call Base unitCharger Wall mountingError messages Cause/solutionDisplay message General use Problem Cause/solution TroubleshootingProgrammable settings Problem Battery recharge Problem Cause/solutionCaller ID Problem Problem Cause/solutionRecorded by your service provider/telephone company, not Answering system Problem Cause/solutionLiquid damage Problem Cause/solution Telephone Plug-in Problem Cause/solutionFCC and other information FCC RF Exposure Warning SpecificationsInstalación Guía Rápida EspañolaCargador Sugerencias de operación Operaciones básicas Interconexión del teléfono Preguntas frecuentes Customer Services Directory United States and Puerto Rico Customer servicesPanasonic Corporation of North America Warranty For United States and Puerto RicoLimited Warranty Limits And Exclusions Index Page Page For your future reference If your product is not working properly