Troubleshooting guide
Network |
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I can’t connect to the network. | ≥Have you subscribed to high speed internet connection? Check that the LAN cable is | 14 |
| properly connected. | 14 |
| ≥Have you plugged a telephone cord into the LAN terminal on this unit? Connect with a | |
| straight LAN cable. | — |
| ≥Confirm the power for the modem or broadband router is turned on. | |
| ≥Confirm the network settings. Follow any instructions you may have received from your ISP | — |
| (Internet Service Provider) and make changes to the settings. | — |
| ≥Are the broadband router settings correct? Read the operating instructions for the broadband | |
| router. | — |
| ≥Is the broadband router and/or modem connected correctly ? Check the operating | |
| instructions for each device and connect accordingly. | 37, 40 |
| ≥Check the “Network” and | |
VIERA CAST does not operate | ≥Is the network connection correct? | 14 |
or connect. | ≥Image of the video contents may be incomplete or may not display depending on how busy | — |
| the environment or the connected line is. |
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While using my PC, I cannot | ≥Does your Internet Service Provider (ISP) or service contract prevent multiple terminals | — |
connect to the network. | connecting at the same time? Check the content of your contract. |
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Other difficulties with playback |
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Audio and video momentarily | ≥This occurs between playlist chapters or scenes ([AVCHD]). | — |
pause. | ≥When playing a title recorded on both layers, the unit automatically switches between layers | — |
| and plays the title in the same way as a normal program. However, video and audio may |
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| momentarily cut out when the unit is switching layers. |
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≥Ensure the disc is for the correct | Cover | |
played. | not defective. | 37 |
| ≥You have set a ratings level to limit | |
| ≥Some | — |
≥Confirm whether the disc supports | — | |
with |
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The | ≥Confirm whether the disc supports the | 22 |
≥The inserted SD card does not have sufficient available capacity. | 22 | |
| ≥The SD card is | 43 |
| ≥Sub contents copied to an SD card are provided by the disc producer as a part of the | 22 |
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| as a |
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Alternative soundtrack and | ≥The languages are not recorded on the disc. | — |
subtitles cannot be selected. | ≥You may not be able to use the | 19 |
| some discs. Use the disc’s menus to make changes. |
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No subtitles. | ≥Subtitles are not recorded on the disc. | — |
| ≥Turn the subtitles on. Set “Subtitle” on the | 35 |
| ≥When progressive output is on, closed captions cannot be displayed. | — |
The subtitles overlap closed | ≥Turn off the subtitles or turn off the closed caption setting on the TV. | 35 |
captions recorded on discs. |
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Angle cannot be changed. | ≥Angles can only be changed during scenes where different angles are recorded. | — |
The resume play function does | ≥Memorized positions are canceled when | — |
not work. | – pressing [∫STOP] several times. |
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| – opening the disc tray. | — |
| ≥The resume play function may not work depending on the disc. | |
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When other Panasonic products respond to this remote control
Change the remote control code on this unit and the remote control (the two must match) if you place other Panasonic products close together.
1)Press [BD/SD] to select “BD/DVD” or “SD”.
2)While stopped, press [SETUP].
3)Press [3, 4] to select “Others” and press [OK].
4)Press [3, 4] to select “Remote Control Code” and press [OK].
5)Press [3, 4] to select the code (1 or 2) and press [OK].
6)To change the code on the remote control
While pressing [OK], press and hold the numbered button ([1] or [2] ) for more than 5 seconds.
7)Press [OK].
Remote Control Code
Set Code 1
Set Code 2
Press [] and [OK] together for more than 5 seconds on the remote.
When the following indicator appears on the unit’s display and you are unable to operate the unit
NOTE
e.g.
The unit’s remote control code
Press and hold [OK] and the indicated number button at the same time for more than 5 seconds.
Reference
RQT9508
50
