Troubleshooting

Error Codes

The following table describes the meaning of each error code which may appear on the display.

Error Code

Cause

Remedy

See

 

Page

 

 

 

 

 

U103021

The scanner or screen is in strong

Change the location of the unit or block

 

 

~ U103025

sunlight or strong lighting.

the light.

 

U403021

 

 

 

 

 

 

 

~ U403025

 

 

 

 

 

 

 

 

 

U403011

The screen will not move.

Turn off the power and slowly move the

 

U403012

 

screen by hand.

 

 

 

 

 

 

 

 

 

U308002

There is no paper in the printer.

Add paper to the printer.

 

 

 

Depending on the printer, it may be

 

 

 

 

 

 

 

 

necessary to press the error

 

 

 

 

cancellation button (ex. OK) on the

 

 

 

printer after fixing the printer error.

 

 

 

 

Refer to the manual of the printer for

 

 

 

 

details.

 

 

 

 

 

 

 

U308003

There is a printer error.

Fix the printer error according to the

 

U308004

 

printer manual.

 

 

 

 

 

 

 

 

 

U308001

Unsupported printer is connected.

Connect compatible printer.

37

 

 

 

 

 

 

U408001

The USB cable connecting the printer

Connect the USB cable for printer

 

 

 

and the unit was removed while

securely, then copy required number of

 

 

copying.

sheets again.

 

 

 

 

 

 

 

U307010

There is no available space in the USB

Increase the available space using a

Help

flash memory device.

computer.

 

 

 

 

 

 

U306010

There is no available space in the SD

Increase the available space using a

memory card.

computer.

 

 

 

 

 

 

 

 

 

U307035

Write-protection is set on the USB flash

Cancel the write-protection.

 

memory device.

 

 

 

 

 

 

 

 

 

 

 

U306035

Write-protection is set on the SD

Cancel the write-protection.

 

memory card.

 

 

 

 

 

 

 

 

 

 

 

U407010

The available space in the USB flash

Increase the available space using a

 

 

memory device became full while

computer, then scan again.

 

 

 

 

scanning.

 

 

 

 

 

 

 

 

U406010

The available space in the SD memory

Increase the available space using a

 

card became full while scanning.

computer, then scan again.

 

 

 

 

 

 

 

 

 

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Panasonic UB-5338C, UB-5838C operating instructions Error Codes, Error Code Cause Remedy See