Philips 23iF9946 Pressing the Internet Check whether, Button produces an Streamium TV can connect

Problem solving

Problem	Possible cause		Solution
Pressing the INTERNET	•	Check whether the	First, please check whether the Streamium LCD
button produces an		Streamium TV can connect	TV connect to a PC by pressing the PC LINK button.
empty content screen on		to your PC.	If not, see above.
your television.
	•	No broadband Internet	Broadband Internet means at least a 256 kbps
		connection available.	always-on Internet connection. Dial-up ISDN/
			telephone connections will not work.
	•	Not enough broadband	If you share the broadband bandwidth with other
		Internet bandwidth available.	users as it may fall below the minimum
			requirements.
	• Network host (PC) or		Make sure your home network is operational before
		wireless base station is	you try to connect a networked computer with
		switched off.	the Streamium LCD TV.
	• Internet access not working.		Make sure you can access the Internet from your
			computer.
	•	Internet Connection Sharing	In this manual, read the chapters on networking.
		(ICS) is not working.	Alternatively, visit www.microsoft.com, click
			Support, and search on ‘ICS’.
	•	Internet or network	See advanced network problem solving on page 42
		problems.	of the User Manual.
New features as	•	You are using an older	Upgrade the Streamium LCD TV and the software.
advertised on the		software version that does	Upgrade the Steamuim TV by pressing the MENU
Internet are not available.		not have those features.	button. Then select Online Upgrade. Go to
			www.philips.com/streamium for the latest version
			of the Media Manager software.

Internet radio/video services are slow or do not respond.

•Your Internet bandwidth might be (temporarily) too low.

Check for Internet congestion. Do not download large files while listening to Internet radio or viewing movies.

Firewall software and Anti-Virus software may diminish the bandwidth effectively available to your PC.You may test whether this is the case by disabling the software temporarily.

It says ‘System Recovery’ on the content screen on my TV screen, and I am asked to press ‘Continue’. What’s wrong?

•The internal memory of the Streamium LCD TV has been corrupted e.g. during downloading new software from the Internet and it needs to start the emergency bootloader program that connects to the Internet to restore the Streamium LCD TV to a working state automatically.

Press the red button on the remote control to the emergency bootloader.

1.It will try to recover as many of the existing settings as possible for to your wireless network and the Internet.

2.If it cannot recover any wireless settings, you will be asked to connect the Streamium LCD TV with an Ethernet cable to your Internet gateway router or PC with Internet access.

3.It will ask you for any additional settings it needs to connect to the Internet. See the chapter about the Options menu on page 28-31 for reference.

4.Once the emergency bootloader has been able to connect to the Internet and has downloaded a valid software version, it will display ‘Restarting system...’. The Streamium TV should be working again. If not, check your settings by pressing the MENU button.

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23iF9946_12_StDFU_ENG.p65 21 8/31/04, 4:30 PM