Problem

 

Possible cause

Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You sometimes see a squared

 

There could be a transmission

 

This is normally only a

 

pattern on the screen, your

 

problem.

 

temporary situation and should

 

picture is "freezing" or a

 

 

 

correct itself.

 

picture showing a TV with a

 

Your aerial may have been

 

Check signal quality and if

 

noisy pattern.

 

moved, for example by severe

 

necessary re-align your aerial.

 

 

 

weather.

 

 

 

 

 

 

 

 

Your aerial connection have

 

Check all aerial connections

 

 

 

become loose or disconnected.

 

and make sure they are all

 

 

 

 

 

firmly pushed into sockets.

 

 

 

 

 

 

 

 

I cannot select all of my

 

Some channels have been

 

Use Fav button to select an

 

channels and the P+/- or

 

selected as favourites and the

 

other Favourite list. Use the All

 

Arrow up/down buttons do

 

favourites mode is on.

 

TV Channel list to see all

 

not always work.

 

 

 

possible TV channels.

 

 

 

 

 

 

 

 

Even if I use the number

 

The parental lock has been

 

Enter your parental code to

 

buttons I cannot access a

 

activated on this channel and

 

access the channel or remove

 

particular channel.

 

an OSD message ask for your

 

it as a locked channel.

 

 

 

parental code.

 

See sections 8.4.2 for more

 

 

 

 

 

details.

 

 

 

 

 

 

 

 

 

I have forgotten my parental

 

 

 

See section 10.3

 

code.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I set the timer but it did not

 

The video was set incorrectly.

 

Make sure that your video is

 

record what I wanted.

 

 

 

set for the same time as your

 

 

 

 

 

digital receiver.

 

 

 

 

 

Alternatively use one of the

 

 

 

 

 

Easy Recording options to

 

 

 

 

 

control automatically your VCR

 

 

 

 

 

(see chapter 10.4)

 

The order of my channels has

 

They have been re-arranged as

 

Refer to this section to change

 

changed.

 

described in section 8.3.1.2

 

the order again.

 

 

 

 

 

 

 

 

The on-screen displays are not

 

If you have connected using

 

Refer to chapter 8.2.1 and

 

as sharp as expected.

 

SCART and you have an RGB

 

alter the "TV / VCR output"

 

 

 

compatible TV, one of the

 

setting to RGB/CVBS.

 

 

 

receiver settings could be

 

 

 

 

 

 

 

 

wrong.

 

 

 

 

 

 

 

 

You have connected the

 

Check if the TV SCART socket

 

 

 

receiver TV SCART to a

 

of the TV is RGB capable, if

 

 

 

SCART socket of your TV set

 

not refer to the user manual of

 

 

 

which is not RGB capable

 

your TV to change the SCART

 

 

 

 

 

connection to your TV.

 

 

 

 

 

 

 

 

The picture on some channels

 

The broadcast is probably in

 

Check the receiver "TV

 

seems to have been stretched

 

widescreen and the receiver

 

format" option setting,

 

or squashed.

 

settings may not be correct.

 

following the information in

 

 

 

 

 

chapter 8.2.1 . If you have a

 

 

 

 

 

widescreen TV, you may also

 

 

 

 

 

need to check the settings on

 

 

 

 

 

your TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

English

TROUBLE SHOOTING GUIDE 35

Page 37
Image 37
Philips DTR1000/00M Problem Possible cause Action, This is normally only a, Pattern on the screen, your Problem, Your TV