Polycom 6000 manual Transferring Calls, Splitting Conferences, Ending Conferences

Using the Basic Features of Your Phone

Splitting Conferences

When a conference has been established, a Split soft key is available. When you split a conference, you end the conference and place all parties on hold.

To split a conference:

>>From the Active:Conference screen, press the Split soft key.

The conference ends, and all calls are split into individual calls and placed on hold.

Ending Conferences

You can end a conference, and your connection to the other parties, by pressing the End Call soft key. When you use the End Call soft key, the other parties remain connected.

To end a conference:

>>From the Active:Conference screen, press the End Call soft key. The two other parties remain connected.

Transferring Calls

A call can be transferred in one of three ways:

•Consultative transfer—You have the option of either talking to the party to whom you are transferring the call, or you can choose not to talk to the party, and complete the transfer when you hear the party’s ring-back sound.

—Performing a Consultative Transfer on page 3-10.

•Blind transfer—The call is automatically transferred after you dial the number of the party to whom you want to transfer the call. You do not have the option of talking to the party.

—Performing a Blind Transfer on page 3-10.

•Attended transfer—The parties are automatically connected to each other after you exit a conference.

—Set up a conference call and then end your participation. For more information, see Setting Up Conferences on page 3-6and Ending Conferences on page 3-9.

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