IP 6000 Phone
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 Changes to This Guide
Following sections have been updated
 Polycom SoundStation IP 6000 Phone User Guide
 Contents
 Using the Basic Features of Your Phone
 Using the Advanced Features of Your Phone
 Viii
 Getting Started with Your Phone
Your system administrator
 Connecting Network and Power Sources
Setting Up the Phone
 Foot Network Cable
 Power Insertion Cable Foot Network Cable Power Adapter
 Getting Started with Your Phone
 Feature Description
Features of the Phone
 Adjust the volume of the speaker and the ringer
 Far end of the call
 Icon Line or Call State Description
Understanding Line and Call Icons
 To navigate menus and enter data, follow these tips
Navigating Menus and Entering Data
If you want to Then do this
 More times
 Configuration files
Remotely with the Polycom Web Configuration Utility
Phone user
 Customizing Your Phone
Configuring Basic Settings
 Updating Preferences
 To update the time and date display
 To change the order of the time and date display
 Updating the Backlight
Updating the Display Contrast
You can set how light or dark the screen appears
 Updating the Ring Tone
Press , and then select Settings Basic Backlight Intensity
 Selecting a Ring Tone
 During a call, press either or
Adjusting the Speaker and Ringer Volume
Using Call Lists
When the phone is in the idle state, press either or
 Managing Call Lists
Viewing Call Lists
 Managing Contacts
 Viewing Your Local Contact Directory
Accessing Your Corporate Directory
 Corporate Directory search screen displays
Press
 You can enter a maximum of 32 characters
Adding Contacts to Your Local Contact Directory
Required. Enter the Contact phone number
 Polycom SoundStation IP 6000 Phone User Guide
 Adding Contacts from Call Lists
 Contact screen displays
Your phone to your local Contact Directory
Entry
Press the View soft key
 Search for a contact by entering specific search criteria
Searching for Contacts
 To search for a contact in the Corporate Directory
 Updating Contacts in Your Local Contact Directory
 Placing Calls to Contacts
Deleting Contacts from Your Local Contact Directory
 Distinguishing Calls
Managing Incoming Calls
 Rejecting Calls
 Diverting Calls
 Understanding Shared Lines
 Using the Basic Features of Your Phone
 Placing Calls
About Calls
 Dial soft key
Placing Calls Using Speed Dials
 Press Or the End Call soft key
Answering Calls
Ending Active Calls
Muting the Microphone
 Holding and Resuming Calls
Redialing Numbers
 Hosting Conference Calls
Setting Up Conferences
While a call is on hold, press the Resume soft key
 ActiveConference screen displays
 Holding and Resuming Conferences
 Splitting Conferences
Transferring Calls
Ending Conferences
 Performing a Blind Transfer
Performing a Consultative Transfer
 Forwarding Calls Statically
Forwarding Calls
 Polycom SoundStation IP 6000 Phone User Guide
 Forwarding Calls Dynamically
 Using Do Not Disturb
 Edit soft key
Managing Speed Dial Entries
Delete an existing entry
 Press , and then select Features Messages Message Center
Using Voice Mail
 Using External Microphones with the Conference Phone
Using the Advanced Features of Your Phone
 Updating Presence Settings
Using Buddy Lists
Handling Multiple Call Appearances
 Selecting Contacts to Monitor
 Features Presence Watcher List
Select Features Presence Blocked List
Blocking Contacts from Viewing Your Status
 Using Your Blocked List to Unblock Contacts
 Monitoring the Status of Contacts in Your Buddy List
Using Instant Messaging
Managing Instant Messages
 Sending Instant Messages
Press , and then select Features Messages Instant Messages
 Push-to-Talk Mode
Broadcasting Messages Using Push-to-Talk and Group Paging
 Press the Talk soft key to select a channel to broadcast on
Broadcasting on Channel 1, the default channel
When you finish your broadcast, do one of the following
You’re automatically subscribed to it
 Receiving PTT Broadcasts
 Ending PTT Broadcasts
 Updating Channel Subscriptions
 Group Paging Mode
 Receiving Pages
 Muting Pages
 Passwords are preset at the factory to the numerals
Accessing Personal Phone Settings with User Profiles
Settings, even as you temporarily change work areas
Your personal phone settings no longer display
 Logging In and Out of a Phone
 Placing Calls from Phones that are in the Logged Out State
Changing Your Login Password
 Locking the Phone
About Your User Password
 Locking and Unlocking Your Phone
On the idle screen, press Then select Settings Basic
Press the Lock soft key Your phone is locked
 Calling and Answering from a Locked Phone
 Polycom SoundStation IP 6000 Phone User Guide
 Troubleshooting Your Phone
 Status Network Ethernet. From
Installation Configuration
Power and Startup
Symptom Problem Corrective Action
 Controls
 Lines Line Information. From
Access to Screens and Systems
 Calling
 Audio
Displays
 Overall Functioning
Testing Phone Hardware
Press , and then select Status Diagnostics Warnings
Settings Basic Restart Phone
 Polycom SoundStation IP 6000 Phone User Guide
 Governing Law
Service Agreements
Limitations of Liability
 Warranty Exclusive
Polycom Limited Warranty and Limitation Liability
Exclusions
 Plugs Acts as Disconnect Device
Installation Instructions
Class B Digital Device or Peripheral
Modifications
 Polycom SoundStation IP 6000 Phone User Guide
 Australia Restriction of Hazardous Substances RoHS
Safety, Compliance, and Disposal Information
Russian Compliance
New Zealand Telepermit
 Polycom SoundStation IP 6000 Phone User Guide Safety Notices
 End-User License Agreement for Polycom Software
 Support Services
 Limitation of Liability
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