Polycom SoundStation IP 6000 Phone User Guide

Displays

Symptom

Problem

Corrective Action

 

 

 

There is no display.

Power is not correctly applied to

Verify that power is correctly applied to the

The display is incorrect.

the phone.

phone:

 

Check that the display is illuminated.

The display has bad contrast.

 

 

 

Ensure the network cable is inserted

 

 

properly on the underside of the

 

 

phone. (Try unplugging and

 

 

re-inserting the cable.)

 

 

If your phone uses Power over

 

 

Ethernet (PoE), have your system

 

 

administrator check that the switch is

 

 

supplying power to the phone.

 

 

 

 

The contrast needs adjustment.

Adjust the screen contrast. (See Updating

 

 

the Display Contrast on page 2-5.)

 

 

 

The display is flickering.

Certain types of older fluorescent

Try the following:

 

lighting cause the display to

Move the phone away from the lights.

 

appear to flicker.

Replace the lights.

 

 

 

 

 

Audio

Symptom

Problem

Corrective Action

 

 

 

The speaker has no audible

Speaker volume is low.

Adjust the speaker volume. During a call,

sound.

 

press the volume keys to adjust the

 

 

volume.

 

 

 

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Polycom 6000 manual Displays, Audio

6000 specifications

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