Troubleshooting

Condition

Possible Cause

Action

Remote Emergency

REPO switch is not wired properly.

Check connections and contact your

Power-Off switch does not

 

service representative.

shut down the UPS.

 

 

PowerPass Distribution

Voltage Selector switch on the

Shut down the UPS (see page 53). Select

Module does not deliver

power processing unit is not set

proper voltage position (see page 41)

expected voltage.

properly.

and restart the UPS (see page 47).

 

Circuit protectors or input

Check the load for a fault condition,

 

breakers on the PPDM are tripped

then reset circuit protectors or input

 

or off.

breaker.

 

Power requirements exceed UPS

Your UPS continues to operate.

OVERLOAD

capacity. If overload is greater than

Reduce load.

SITE FAULT

105%, the alarm beeps every

 

OVERTEMP

 

second and the UPS may switch to

 

BATTERY

 

SELF TEST

Bypass mode.

 

The UPS switched to Bypass mode

OVERLOADbecause the overload increased (above 105%). The alarm beeps.

Reduce load.

If the Overload indicator remains lit, reset the UPS by pressing the Output On button until the alarm beeps.

You may need to obtain a larger capacity UPS.

The utility line voltage and frequency are out of specification.

The inverter remains online, deriving power from the utility until it is no longer acceptable.

Check the unit configuration.

Refer to the product specifications (see page 69).

UPS internal temperature is too high. The alarm beeps and the UPS

OVERTEMP switches to Bypass mode for approximately 10 minutes,

allowing the UPS to cool down.

Shut down the UPS. Clear vents. Remove any heat sources. Wait approximately 5 minutes and retry. Contact your service representative if condition persists.

Weak battery while in Normal

Allow the battery to charge for 24 hours,

mode. The alarm beeps.

then retest. Have batteries replaced if

 

condition persists.

BATTERY

Verify that the battery cabinet breaker is

Battery breaker open (O).

 

in the ON ( ) position.

Battery cabinet is not properly connected to the UPS.

Verify that the battery cords are connected.

76

Powerware® 9 Prestige Series User’s Guide (4500/6000 VA) S Rev H www.powerware.com