Chapter 10 Troubleshooting

The Powerware 9155 is designed for durable, automatic operation and also alerts you whenever potential operating problems may occur. Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user. Use the following troubleshooting chart to determine the UPS alarm condition.

Typical Alarms and Conditions

The following table describes typical alarms and conditions; check the Event Log through the control panel for a list of active alarms. If an alarm appears with a service code, please contact the Help Desk (see

page 58).

Alarm or Condition

Possible Cause

Action

 

 

 

 

 

On Battery

A utility failure has occurred and the

 

 

 

 

 

UPS is in Battery mode.

LED is on.

1 beep every second.

The UPS is powering the equipment with battery power. Prepare your equipment for shutdown.

Battery Low

The battery is running low.

Five minutes or less of battery power remains

 

 

(depending on load configuration and battery

 

 

charge). Save your work and turn off your

LED is on.

 

equipment.

 

When utility power is restored, the UPS restarts

Continuous beep for

 

 

automatically, provides power to the load, and

10 seconds.

 

charges the battery.

 

 

 

Battery Breaker

The UPS does not recognize the

Verify the battery circuit breaker is in the ON

 

internal batteries.

position. If the condition persists, contact your

 

 

service representative.

LED is on.

 

 

1 beep every second.

 

 

 

 

 

Overload

Power requirements exceed the UPS

 

capacity (greater than 100% of

 

nominal).

LED is on.

 

1 beep every second.

 

Remove some of the equipment from the UPS. The UPS continues to operate, but may switch to Bypass mode if the load increases. The alarm resets when the condition becomes inactive.

EATON Powerware® 9155 Parallel UPS (8–15 kVA) User’s Guide S 164201592 Rev C www.powerware.com

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