TROUBLESHOOTING

Alarm or Condition

Possible Cause

Action

 

 

 

Overtemperature

UPS internal temperature is too high

 

or the fan has failed.

LED is on.

1 beep every second.

If you have an optional Maintenance Bypass Module or Power Distribution Module, turn the maintenance bypass switch to the SERVICE position. Otherwise, shut down the UPS.

Clear vents and remove any heat sources. Allow the UPS to cool. Ensure the airflow around the UPS is not restricted.

If the alarm disappears, turn the maintenance bypass switch back to the UPS position (or restart the UPS if you do not have a switch).

If the condition persists, contact your service representative.

Battery test failed

The batteries need service.

Contact your service representative.

The UPS does not start.

The main utility breaker is off.

Verify that the main utility breaker is on.

 

 

 

 

If an optional isolation transformer is

Verify that the isolation transformer input circuit

 

installed, the input circuit breaker is

breaker is on.

 

off.

 

 

 

 

 

The remote emergency power-off

Reset the REPO switch and restart the UPS. Verify

 

(REPO) switch is active or the REPO

that the REPO connector is present.

 

connector is missing.

 

 

 

 

Power is not available at The UPS is in Standby mode. the UPS output

receptacles.

Supply power to the connected equipment: Press any button on the front panel display to activate the

menu options. Press the

 

button on the front panel

display and then press the

 

 

button to select the

 

 

TURN UPS ON/OFF menu. Press the

button to

select the System On option; press the

 

 

button.

 

 

Press and hold the

 

 

button for three seconds,

 

 

until the UPS stops beeping.

The UPS does not provide the expected backup time.

The batteries need charging or

Apply utility power for 48 hours to charge the

service.

batteries. If the condition persists, contact your

 

service representative.

 

 

Battery circuit breakers are in the OFF

Switch all battery circuit breakers to the ON

position.

position.

56

EATON Powerware® 9155 Parallel UPS (8–15 kVA) User’s Guide S 164201592 Rev C www.powerware.com