TROUBLESHOOTING

Alarm or Condition

Possible Cause

Action

 

 

 

Check Parallel Board

The UPS is not recognizing another

 

parallel unit.

From the UPS Status menu, select the Units on CAN Bus option and verify that all UPSs appear in the list.

If any UPS is missing, verify the Powerware Hot Sync CAN Bridge Card connections and recheck the status from the UPS front panel.

If all UPSs appear in the list, check the pull-chain wiring (see page 26).

Set the system to internal Bypass mode (see page 53).

If the condition persists, contact your service representative.

Abnormal output voltage

The UPS breaker on the parallel tie

at startup

cabinet was not switched to the ON

 

position properly.

Shut down the UPS where the alarm is indicated. Switch the UPS breaker on the parallel tie cabinet to the ON position.

Start up the UPS.

Select the System On option through the front panel of the UPS that was turned off.

Selective Trip

The Powerware Hot Sync CAN Bridge

 

Card is not wired correctly.

Verify the CAN wiring (see page 26). Verify the pull-chain wiring (see page 26).

If the condition persists, contact your service representative.

Silencing the Alarm

Before silencing an alarm, check the alarm condition and perform the applicable action to resolve the condition.

Press any button on the front panel display to silence the alarm. If the alarm status changes, the alarm beeps again, overriding the previous alarm silencing.

EATON Powerware® 9155 Parallel UPS (8–15 kVA) User’s Guide S 164201592 Rev C www.powerware.com

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