137
Public Space Parameters
• Configure the optional banner Start Time and Stop Time.
— The Start Time is in hh:mm AM/PM format and determines when the banner will be displayed on the ICC.
After the start time elapses, the banner appears in the ICC for the specified Banner Duration along with
the other enabled banners.The banner is disabled before the start time.
— The Stop Time is in hh:mm AM/PM format and determines when the banner stops appearing on the ICC.
— If these fields are left blank, the specified banner always appears in the ICC for the specified Banner
Duration (assuming it is not 0).
NOTE
Banner Start and Stop Times are based on the subscriber’s clock time, not the AP’s. If you’re testing this
feature, logout the subscriber and login again to refresh the ICC.
• Click OK.
17. Click the appropriate Banner tabs and configure the other banners using the procedure described above, if
necessary.
18. Reboot the AP.
Potential End User Issues
If you plan to enable ICC for your subscribers, you should be aware of several potential issues that your customers
may encounter:
•No Support for Windows CE: Windows CE devices do not currently support Java and, therefore, do not
currently support the ICC. If you have enabled ICC and a subscriber is using a PDA running Windows CE, the
PDA’s browser will lock up while trying to load the ICC. Do not enable ICC if you expect your subscribers to be
using PDAs to connect to the AP.
•Internet Explorer Java Support: Due to recent changes in the relationship between Microsoft and Sun
Microsystems, Windows customers who do not already have a version of Java Virtual Machine installed may
encounter a problem viewing the ICC. By default, Windows Internet Explorer attempts to download Microsoft’s
Java Virtual Machine plug-in if a Java Virtual Machine is not already installed. However, Microsoft no longer
provides this download so your customer’s browser may hang. The solution is to download Java Virtual
Machine from Sun Microsystems (see http://java.sun.com/getjava/) and/or update to the latest version of
Microsoft Windows Explorer.
•ICC and Cached Pages: The ICC appears after successful login or re-login only when a customer accesses
a new Web page. The ICC may not appear if the customer requests a Web page that is already in the
browser’s cache. The solution is to have the customer access a new Web page and the ICC will appear.
•RADIUS Logout Button Does Not Work With Sun’s Java Virtual Machine: If the subscriber has a Java
virtual machine installed, then the ICC will use this Java machine (even if Internet Explorer also has
Microsoft’s Java program installed). In this case, if the customer clicks the Logout button in the ICC, he is not
logged out and the session remains active until the idle timer expires or the subscriber uses the http://1.1.1.1/
URL to logout.
•Logout Button Does Not Work Following a Roam: A RADIUS user who clicks the Logout button will not be
logged out following a roam from one AP-2500 to another. The user will need to browse new pages to bring up
the login screen for the new AP and re-login when prompted. See Limitations on Roaming for more
information.
SMTP Redirection
This tab allows you to configure the AP-2500 to pass subscriber’s e-mail through a dedicated Simple Mail Transfer
Protocol (SMTP) server independent of a subscriber’s (misconfigured and/or properly configured) computer settings.
Most SMTP servers only transmit e-mail messages that originate from local traffic to prevent illegal use of a mail server
by spammers, hackers, and other unauthorized individuals. Therefore, most of your subscribers will be unable to send
e-mail messages unless you enable SMTP Redirection.
When this feature is enabled, it is transparent to the user. All outgoing mail traffic is redirected to the SMTP server you
specify in the SMTP Server IP field (this field is based on IP address and not DNS name). This will allow subscribers
to send e-mails without changing any of the server settings in their e-mail program. Typically, this will be your local mail
server (if you have one) or your ISP’s mail server.