2700-I ACC Wood Insert

R

4 Troubleshooting Guide

With proper installation, operation, and maintenance your woodstove will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist you or a qualified service person in the diagnosis of a problem and the corrective action to be taken.

Start Fire Problems

Possible Cause

Solution

Can not get fire started

Not enough kindling/paper or no

Use dry kindling, more paper. Arrange kindling &

Excessive smoke or spillage

Burns too slowly

kindling/paper

wood for air movement.

Not enough heat output

 

 

 

 

Check for restricted termination cap

 

 

 

 

 

Check for blockage of outside air kit (if installed).

 

 

Check for flue blockage.

 

 

 

 

 

Pre-warm flue before starting fire (refer to Building

 

Not enough air for fire to ignite

a Fire Section).

 

 

 

 

 

Check for adequate vent height (refer to Chimney

 

 

Height Section).

 

 

 

 

 

Open window below the appliance towards the

 

 

wind.

 

 

 

 

Wood condition is too wet, too

Use dry, seasoned wood (refer to Seasoned Wood

 

large

Section).

 

 

 

 

Bed of coals not established

Start with paper & kindling to establish bed of

 

before adding wood

coals (refer to Building a Fire Section).

 

 

 

 

Flue blockage such as birds’

Have chimney inspected for creosote and cleaned

 

nests or leaves in termination

by a certified chimney sweep.

 

cap

 

 

 

 

 

Down draft or negative pressure

Do not use exhaust fans during start-up (refer to

 

Competition with exhaust

Negative Pressure Section).

 

devices

 

 

Open window below the appliance towards the

 

 

 

 

wind.

 

 

 

Fire burns too fast

 

Mix in hardwood.

 

 

 

 

Extremely dry or soft wood

Mix in less seasoned wood after fire is established

 

 

(refer to Wood Fuel Section).

 

 

 

 

 

Check for correct vent height; too much vertical

 

Overdrafting

height creates overdrafting.

 

 

 

Check location of vent termination (refer to

 

 

 

 

Chimney Termination Requirement Section).

 

 

 

Page 20

7046-137C

December 15, 2009

Page 20
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Quadra-Fire 7046-137C warranty Troubleshooting Guide, Start Fire Problems Possible Cause Solution