Programming the Auto Attendant | RCA 25425RE1A guide

Programming the Auto Attendant

Programming the Auto Attendant

Auto Attendant will pick up and redirect incoming calls to other extensions in the system per the caller’s input. After you have finished programming this feature, press the AT- TENDANT button on the base to activate. The button will light when Auto Attendant is activated.

Auto Attendant Pickup Delay

This sets the time delay before the call is picked up by the Auto Attendant.

1.Press the MENU button while in standby mode.

2.Use the VOL (+ or -) buttons to scroll up or down to AUTO ATTENDANT.

3.Press the SEL/SAVE button.

4.Use the VOL (+ or -) buttons to scroll up or down to AUTO ATT PICKUP.

5.Press the SEL/SAVE button.

6.Use the VOL (+ or -) buttons to scroll up or down to select from 6 seconds to 13 sec- onds. The default pickup delay time will depend on the phone ID number.

with ID# set to 1 or 2, the default pickup delay time is 6 seconds with ID# set to 3 or 4, the default pickup delay time is 7 seconds with ID# set to 5 or 6, the default pickup delay time is 8 seconds with ID# set to 7 or 8, the default pickup delay time is 9 seconds with ID# set to 9 or 10, the default pickup delay time is 10 seconds with ID# set to 11 or 12, the default pickup delay time is 11 seconds with ID# set to 13 or 14, the default pickup delay time is 12 seconds with ID# set to 15, or 16, the default pickup delay time is 13 seconds

7. Press the SEL/SAVE button to save.

TIP: Set different Auto Attendant pickup delay times in different 25425’s.

Set Day Time for Auto Attendant

The Auto-Attendant Day outgoing message will be played during the Day Time you pro- gram. The pre-recorded announcement is: “Hello, please enter your party’s extension. If you do not know the extension number, press zero (0), zero (0).”

1.Press the MENU button while in standby mode.

2.Use the VOL (+ or -) buttons to scroll up or down to AUTO ATTENDANT.

3.Press the SEL/SAVE button.

4.Use the VOL (+ or -) buttons to scroll up or down to SET DAY TIME.

5.Press the SEL/SAVE button, and the curser moves to the hour field. The default is 8:00 AM.

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RCA 25425RE1A manual Programming the Auto Attendant, Auto Attendant Pickup Delay, Set Day Time for Auto Attendant

Contents

Model Quick Guide on Pgs Important Information Equipment Approval InformationNotification to the Local Telephone Company Rights of the Telephone Company Interference Information FCC RF Radiation Exposure Statement LicensingHearing Aid Compatibility Table of Contents Storing the Last Number Dialed Connections & Setup Introduction Parts Checklist Important Installation InformationTelephone Jack Requirements Base Layout Attendant Important Installation Guidelines Installing the Phone Connections & Setup Data Port Connect the handset cord System Verification Other System PhonesAnswering system To set the Mailbox Volume Programming the TelephoneProgramming the Telephone Auto Attendant Ringer Tone Priority Line Delay Ring Phone IDPhone Name Intercom Auto Answer Flash Time Call Alert Tone No Unknown/BlockedDisplay Contrast Local Area Code Regional Area Codes Manually Setting the Time and Date Hour Format Restoring the Default Settings Pickup DelayProgramming the Answering System Programming the Answering System Message Length Call ScreeningMessage Interrupt Remote Password Mailbox Auto Attendant Pickup Delay Programming the Auto AttendantProgramming the Auto Attendant Set Day Time for Auto Attendant Set Night Time for Auto Attendant Set Night Time on / OFF Basic Operation Basic OperationSet Weekend Greeting Set Valid ID Making Calls with the Handset Making Calls with the SpeakerphoneMaking Calls with the Optional Headset Switching Between the Speakerphone, Handset, and Headset Pre-dialingAnswering Calls If you receive a call on the priority line Mute Do Not Disturb HoldFlash Redial Reviewing the Redial Numbers Transferring a Call to Another StationReceiving a Transferred Call from Another Station Privacy Conference CallsTo connect and conference To disconnect one party Intercom Calls Intercom CallsOne-Touch Intercom Answering an Intercom Call Intercom Conference Calls Paging All Stations Caller ID Caller IDSummary Screen Receiving and Storing CID Records If You Programmed Your Local Area Code If You Did Not Program Your Local Area CodeDeleting a CID Record Deleting All Call Records Memory Call Waiting Caller IDMemory Log and Phone Book Directory Memory Storing a Number and Name in Memory Reviewing Phone Book Directory Memory Reviewing the Intercom/Memory Log memory locationStoring the Last Number Dialed Storing a Pause in Memory Dialing a Stored NumberMemory Delete/Clear For example Clear All MemoriesChain Dialing Answering System Operation Answering SystemTurning the Answering System On/Off Recording a Greeting Recording Incoming Messages Monitoring Incoming CallsMemo Recording Two-Way Recording Accessing the Answering System from Another Location Connecting with the Answering SystemMessage Playback Deleting Messages To delete messages Toll Saver Operation Auto Attendant Operation Auto AttendantTurn Auto Attendant On/Off Auto Attendant Sequence for Callers Playback and Erasing Auto Attendant Greetings Using Multiple Auto Attendants Display Messages Troubleshooting Guide Operation By BatteryOperation without Power Troubleshooting Guide General Product Care Warranty Information Warranty AssistanceAccessory Information Limited Warranty Thomson, Inc Alameda Ave Socorro, Texas Warranty Information Index Index Thomson Inc