Troubleshooting Guide

Phone does not ring.

Make sure the ringer is turned on.

Make sure the Do Not Disturb feature is not activated.

You may have too many extension phones on your line. Try unplugging some phones.

See solutions for “No dial tone.”

Incoming voice too low or none at all.

Check volume setting. Memory dialing doesn’t work

Did you program the memory location keys correctly?

Did you follow proper dialing sequence?

Battery icon is blank or shows only one bar

The 4 “AAA” batteries need replacing or are improperly installed or not installed at all. Intercom does not function correctly

Make sure line 1 is connected properly and common to all phones on the system.

Make sure all phone ID’s (station numbers) involved have been assigned.

Transfer does not function correctly

Make sure receiver phones (stations) have same line connected. Intercom indicator turns red and blue alternately

The station address needs to be re-assigned due to a duplicate station address in the system. See “Changing the Phone ID (Station Address)”.

General Product Care

To keep your telephone working and looking good, follow these guidelines:

Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).

DO NOT expose to direct sunlight or moisture.

Avoid dropping the handset, as well as other rough treatment to the phone.

Clean the phone with a soft cloth.

Never use a strong cleaning agent or abrasive powder because this will damage the finish.

Retain the original packaging in case you need to ship the phone at a later date.

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RCA 25425RE1A manual General Product Care