Auto Attendant Operation

9.To erase the recorded greeting, press DELETE button during greeting playback. Press DELETE again to confirm the deletion. The default greeting will play back once after deletion.

NOTE: The default greeting cannot be deleted.

10.To stop playback, press EXIT.

Using Multiple Auto Attendants

An Auto Attendant is in use and cannot answer the incoming call when someone at that extension is:

-accessing messages, or

-using any of the lines to make or answer a call, or

-on an intercom call, or

-programming the phone, or

-when a message is being recorded at that extension.

It is preferable to set one or more additional phones to act as Auto Attendant for occasions when the primary Auto Attendant is turned off or in use. The primary Auto Attendant is the unit having the shortest pickup time, others would have longer pickup times.

Display Messages

The following special messages indicate the status of a message or the unit:

00 TOTAL CALLS

The Caller ID memory log is empty.

UNKNOWN CALLER

The incoming call does not have Caller ID service or their service

 

 

 

 

 

 

 

area is not linked to yours. If UNKNOWN CALLER appears along

 

 

 

 

 

 

 

with a calling number, the name information for that number was

 

 

 

 

 

 

 

not available.

BLOCKED CALL

The caller is registered as “Private Number ”and their Caller ID

 

 

 

 

 

 

 

information is withheld.

INCOMPLETE DATA

Caller information has been interrupted or corrupted during trans-

 

 

 

 

 

 

 

mission.

NO DATA

No Caller ID signal has been detected, or Caller ID service has not

 

 

 

 

 

 

 

been activated.

START/END

You are at the beginning or the end of the Caller ID memory log.

 

 

 

 

 

 

 

Battery power level is low.

 

 

 

 

 

 

 

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RCA 25425RE1A manual Display Messages, Using Multiple Auto Attendants