Solving Problems

 

 

 

 

Problem

Causes and solutions

Reference

 

 

 

 

 

 

When a correct password is

Documents are locked by a se-

Ask the administrator.

 

 

entered, you cannot print doc-

curity function when incorrect

 

 

 

uments that appear in the con-

passwords are entered a cer-

 

 

 

fidential box or bulletin board

tain number of times. Contact

 

 

 

box, or transmit / print out

the administrator.

 

 

 

stored documents.

 

 

 

 

 

 

 

 

[ProgDest] or [Manual Input]

This function is made unavail-

Ask the administrator.

 

 

does not appear.

able by the enhanced security

 

 

 

 

function. Consult your user

 

 

 

 

administrator.

 

 

 

 

 

 

 

The following functions are

This function is made unavail-

Ask the administrator.

 

 

not available: relay transfer,

able by the enhanced security

 

 

 

memory transfer, [Document

function. Consult your user

 

 

 

Registration] in the F code bul-

administrator.

 

 

 

letin box, F code relay and dis-

 

 

 

 

tribution, distribution of

 

 

 

 

SMTP received E-mail, and

 

 

 

 

polling transmission.

 

 

 

5

Other party reception is not

Check whether 500 or more

Ask the administrator.

 

 

possible after group specifica-

destinations in total are regis-

 

 

 

tion and memory transfer.

tered in a group.

 

 

 

 

 

 

 

Although a group specifica-

A maximum of 500 parties can

“Registering a Destination to a

 

 

tion has been done to the fol-

be specified for a group.

Group”, General Settings Guide

 

lowing parties, the reception

Check if there are registered

 

 

 

was not possible.

over the specified numbers in

 

 

 

Receiving station of a transfer

the address book. If a group

 

 

 

box; End receiver of Forward-

has been registered in another

 

 

 

ing; Forward destination of

group, it will not transmitted

 

 

 

even in case of specifying in

 

 

 

Special Sender Forwarding;

 

 

 

the 1 to 5 of the transfer box in

 

 

 

Reception report e-mail of re-

 

 

 

spite that it will not be dis-

 

 

 

ceived documents; Destina-

 

 

 

played as error at time of spec-

 

 

 

tion(s) of transmission result

 

 

 

ifying.

 

 

 

notification; Distribution of

 

 

 

 

 

 

 

SMTP received e-mails.

 

 

 

 

 

 

 

 

 

“Updating the destination

The destination list is being

---

 

 

list... Please wait. Specified

updated from the network us-

 

 

 

destination(s) or sender's

ing SmartDeviceMonitor for

 

 

 

name has been cleared.” ap-

Admin. Depending on the

 

 

 

pears, and operations are not

number of destinations to be

 

 

 

possible.

updated, there may be some

 

 

 

 

delay before you can resume

 

 

 

 

operation. Operations are not

 

 

 

 

possible while this message is

 

 

 

 

displayed. Wait until the mes-

 

 

 

 

sage disappears. Do not

 

 

 

 

switch off the power while

 

 

 

 

this message is displayed.

 

 

 

 

 

 

 

 

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