Error Messages and Their Meanings

 

 

Message

Causes and solutions

 

 

Check whether there are any

Cannot log on to the POP3/IMAP4 server.

network problems.

• Check the user name and password of the e-

[15-02]

mail account are correctly programmed

 

from File Transfer under System Settings.

 

See “Connection and Setup”, Network Guide.

 

You can also use the Web browser for con-

 

firmation. See the Web browser's Help.

 

• Consult your network administrator.

 

 

Check whether there are any

No machine's e-mail address is programmed.

network problems.

• Check the machine's e-mail address is cor-

[15-03]

rectly programmed from File Transfer un-

 

der System Settings. See “Connection and

 

Setup”, Network Guide. You can also use the

 

Web browser for confirmation. See the

 

Web browser's Help.

 

• Consult your network administrator.

 

 

Check whether there are any

Cannot find the DNS server or POP3/IMAP4

network problems.

server.

[15-11]

• Check the DNS server's IP address is cor-

 

rectly programmed using the Web brows-

 

er. See the Web browser's Help.

 

• Check the DNS server is correctly pro-

 

grammed using the Web browser. See the

 

Web browser's Help.

 

• Check the host name or IP address of the

 

POP3/IMAP4 server is correctly pro-

 

grammed using the Web browser. See the

 

Web browser's Help.

 

• Check the POP3/IMAP4 server is correctly

 

programmed using the Web browser. See

 

the Web browser's Help.

 

• Check the LAN cable is correctly connected

 

to the machine.

 

• Consult your network administrator.

 

 

Check whether there are any

Cannot log on to the POP3/IMAP4 server.

network problems.

• Check the user name and password of the e-

[15-12]

mail account are correctly programmed

 

from File Transfer under System Settings.

 

See “Connection and Setup”, Network Guide.

 

You can also use the Web browser for con-

 

firmation. See the Web browser's Help.

 

• Check the user name and password for

 

POP before SMTP authentication are cor-

 

rectly programmed from File Transfer un-

 

der System Settings. See “Connection and

 

Setup”, Network Guide. You can also use the

 

Web browser for confirmation. See the

 

Web browser's Help.

 

• Consult your network administrator.

 

 

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