Error Messages and Their Meanings

Error Messages and Their Meanings

If there is an error, one of the following messages may appear on the display. If other message appears, follow the message.

Message

Causes and solutions

 

 

 

 

 

You do not have the privileges

Use of this function is restricted. Ask the ad-

 

 

to use this function.

ministrator.

 

 

 

 

 

Authentication has failed.

Wrong login user name or password. Confirm

 

 

 

 

correct login user name or password.

 

 

 

 

 

 

 

Authentication is not possible from this ma-

 

 

 

 

chine. Ask the administrator.

 

 

 

 

The specified group contains

The group you have selected contains the des-

 

 

some destination(s) that do not

tinations that you have no permission to ac-

 

have access privileges. Do you

cess. Select only the destinations that you are

 

want to select only the privi-

permitted to access.

 

leged destination(s)?

 

 

5

 

 

 

Put original back, check it and

Original jammed during Memory Transmis-

 

 

press [Start].

sion. Place originals that have not been

 

 

 

scanned again.

 

 

 

 

Error occurred, and transmis-

A document jam occurred during Immediate

 

 

sion was cancelled.

Transmission. Press [OK], and then resend the

 

 

 

pages that have not been sent.

 

 

 

 

 

 

 

An error occurred during Immediate Trans-

 

 

 

 

mission. Press [OK], and then resend the origi-

 

 

 

nal.

 

 

 

Note

 

 

 

There may be a problem with the machine

 

 

 

or the telephone line (for example noise or

 

 

 

cross talk). If the error reoccurs frequently,

 

 

 

contact your service representative.

 

 

 

 

Cannot detect original size.

The machine failed to detect the size of the

 

 

Place original again, then

original. Place originals again, and then press

 

press [Start].

the {Start} key.

 

 

 

 

L Call Service

There is a problem with the fax. Record the

 

 

Functional problems with fac-

code number shown in the display and contact

 

your service representative. The copy function

 

 

simile. Please call service.

 

will still work normally.

 

 

 

 

 

 

 

 

Memory is full. Cannot scan

If you press [Exit], the machine returns to

 

 

more. Transmitting only scanned

standby mode and starts transmitting the pag-

 

pages.

es that have been stored.

 

 

 

 

Following output tray is full.

The paper output tray is full. Remove paper

 

 

Remove paper.

from the tray indicated in the display.

 

 

 

 

 

 

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