Contact Information

Europa User Guide

14. Contact information

Synthcom Systems, Inc. is contactable in several ways. The preferred method of contact is through the internet due to after hours accessibility, but we can also be contacted via regular United States mail or by telephone.

Visit Synthcom on the internet:

http://www.synthcom.com

- Synthcom Systems, Inc. homepage

http://www.synthcom.com/Europa

- Europa specific section (updates, utilities, documents)

Via email:

 

support@synthcom.com

- Support questions

info@synthcom.com

- General information and sales questions

Typical expected response time is less than 24 hours.

Join the Roland Jupiter 6/Europa mailing list:

Synthcom hosts a mailing list devoted to Roland Jupiter 6 and Europa owners. Topics of discussion range from Europa specific to Jupiter 6 specific, seldom is off topic, and traffic is light (peak at 10 messages a day, typically no messages for weeks). To subscribe:

1)Send an email to jp6-request@synthcom.com with “subscribe” in the message body

2)To post a message to the list, send to jp6@synthcom.com.

3)To unsubscribe, send an email to jp6-request@synthcom.com with “unsubscribe” in the message body

4)All messages from the mailing list have JP6: prefixed on the subject line so they are easy to spot and automatically categorize in folders.

VIA Telephone:

(503) 318-8954 (For all reasons)

Hours: 10AM-5PM Pacific Time (Daylight saving time observed) Monday through Friday

Messages left after hours will be returned the next business day. Please state the reason for your call, what time zone you’re calling from, your return phone number including area/country code, and the best time to call.

VIA Postal Mail:

Synthcom Systems, Incorporated 1818 NE 27th Street

Portland, Oregon

USA 97212

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Roland 5 manual Contact Information Europa User Guide, Visit Synthcom on the internet