Runco VX-6000D Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution

Maintenance and Troubleshooting

5.3

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the VX-6000d.

If you encounter an issue not described here or in Section 3 (refer to Installation Considerations on page 20), or if the suggested solutions fail to resolve the problem, please contact your Runco dealer or Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom		Possible Cause(s)		Solution
The projector does not turn	•	The VX-6000d is not	• Ensure that the VX-6000d
on after initial installation. The		plugged in or the AC outlet		is plugged in and that the
power LED on the front of the		is not active.		AC outlet is active.
DHD Controller lights red after	•	The serial connection from	• Ensure that the Display
you press the power button.		the DHD Controller to the		Control (RS-232) output
		VX-6000d is incorrect.		from the DHD Controller is
				properly connected to the
				RS-232port on the
				VX-6000d (see Figure
				3-10).
	•	The remote control	•	Replace the batteries.
		batteries have run out.
The projector and DHD	•	Faulty or incorrect video	• Ensure that the HDMI
Controller are both on, but		connection between the		output from the DHD
there is no picture and		DHD Controller and the		Controller is properly
on-screen menus do not		VX-6000d.		connected to the HDMI
appear.				input on the VX-6000d
				(see Figure 3-10).
The projector and	•	Incorrect source selection.	• Select the correct source.
DHD Controller are both on	•	Source component is not	• Turn on the source.
and menus appear		turned on.
on-screen, but there is no	•	Source component is	•	Check video connections
picture.		connected incorrectly or		to source component.
		not at all.

A projected image from a DVD is split or otherwise scrambled.

Image is too bright and/or lacks definition in the bright areas of the image.

•DVD player is connected to the Component input and set to progressive scan mode.

•Contrast is set too high.

•Turn off progressive scan on the DVD player. Or, connect the DVD player to the HD1 or HD2 input.

•Lower the contrast setting.

Image appears “washed out”	• Brightness is set too high.	• Lower the brightness
and/or dark areas appear too		setting.
bright.
Colors in the image are	• The Red/Pr, Green/Y or	• Ensure that the source
swapped (for example, reds	Blue/Pb outputs from the	outputs are connected to
appear blue or vice versa) on	source are connected to	the correct DHD Controller
one or more sources.	the wrong inputs on the	input.
	DHD Controller.

76 Runco VX-6000d Installation/Operation Manual